Surgical Scheduler

Mehta Medical Group PLLC•Humble, TX

15h•$18 - $22•Onsite

About The Position

The Surgery Scheduler is responsible for coordinating all aspects of surgical scheduling while providing exceptional customer service to patients, providers, hospitals, surgery centers, and clinical staff. This position serves as the primary liaison between the physician, patient, hospital, and ancillary departments to ensure all surgeries are scheduled accurately, authorized appropriately, and completed without delay. The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple providers and surgical schedules simultaneously while maintaining a high level of professionalism and accuracy.

Requirements

High School Diploma or GED required.
Minimum of 3 years of surgery scheduling experience in a physician practice, hospital, or ambulatory surgery center.
Experience obtaining insurance authorizations.
Strong understanding of medical terminology.
Knowledge of CPT, ICD-10, and payer authorization requirements.
Experience with electronic medical records (eClinicalWorks preferred).

Nice To Haves

Experience with multiple medical specialties preferred.
Certified Medical Assistant or equivalent clinical background preferred.
Multi-specialty practice experience.
Hospital scheduling experience.
Surgical prior authorization experience.
Experience with Memorial Hermann, HCA, and ambulatory surgery centers preferred.
Exceptional organizational skills
Strong attention to detail
Excellent written and verbal communication
Ability to prioritize competing deadlines
Critical thinking and problem-solving
Professionalism
Excellent customer service
Strong time management
Ability to work independently
Ability to maintain confidentiality

Responsibilities

Schedule outpatient and inpatient surgical procedures.
Coordinate surgery dates with physicians, hospitals, surgery centers, and anesthesia departments.
Schedule procedures according to provider availability, block time, and facility requirements.
Coordinate first assists, equipment, implants, and vendor needs.
Ensure all required documentation is submitted prior to surgery.
Confirm surgery times with facilities and patients.
Maintain provider surgery calendars.
Verify insurance eligibility and benefits.
Obtain prior authorizations for surgical procedures.
Ensure all authorization requirements are completed before surgery.
Monitor authorization status and resolve denials or pending requests.
Maintain accurate authorization documentation within eClinicalWorks.
Educate patients regarding surgery preparation.
Review surgery instructions.
Coordinate pre-operative testing.
Schedule post-operative appointments.
Answer surgery-related questions.
Coordinate interpreter services when needed.
Communicate surgery changes promptly.
Coordinate with Medical Assistants.
Coordinate with Referrals.
Coordinate with Verification.
Coordinate with Providers.
Coordinate with Hospital Scheduling Departments.
Coordinate with Surgery Centers.
Coordinate with Imaging Facilities.
Coordinate with Laboratories.
Maintain accurate documentation including: Surgical Orders, Consents, Insurance Authorizations, Hospital Forms, Medical Clearance, Cardiac Clearance, Laboratory Results, Imaging Results, Surgical Packets, Referral Documentation.
Support providers by: Managing surgical schedules, Reviewing upcoming cases, Ensuring all documentation is complete, Preparing surgery packets, Identifying scheduling conflicts, Communicating delays, Maintaining provider productivity.
Schedule surgical procedures in eClinicalWorks.
Update patient demographics in eClinicalWorks.
Upload surgical documentation in eClinicalWorks.
Scan hospital correspondence in eClinicalWorks.
Document Telephone Encounters in eClinicalWorks.
Enter Global Alerts in eClinicalWorks.
Review provider schedules in eClinicalWorks.
Monitor surgery status in eClinicalWorks.
Maintain 100% scheduling accuracy.
Ensure timely authorization submission.
Maintain complete surgical documentation.
Ensure compliance with payer requirements.
Provide excellent patient communication.
Maintain accurate documentation in eClinicalWorks.