Surgical Scheduler - Neurosugery

Crouse Hospital•Syracuse, NY

11d

About The Position

The Surgical Scheduler uses clinical knowledge to schedule appropriate office-based and hospital procedures and surgeries in accordance with provider orders, patient diagnoses, and procedure requests. The role requires excellent customer service when interacting with patients, employees, and the public, and timely, accurate responses to written and oral correspondence about scheduling changes or cancellations. The scheduler must be organized and able to manage a demanding workload accurately.

Requirements

Demonstrate consistent professional conduct and meticulous attention to detail.
Excellent verbal and written communication skills.
Strong interpersonal skills with patients, staff, and other healthcare professionals.
Strong critical-thinking skills and a positive attitude.
Current BLS certification.
Experience with EMR systems.

Nice To Haves

NYS Licensed Practical Nurse registration.
Experience with prior authorizations, medical necessity, and coding.

Responsibilities

Schedule office-based and hospital procedures and surgeries in accordance with provider orders, patient diagnoses, and procedure requests.
Respond accurately and promptly to written and oral correspondence regarding scheduling changes and cancellations.
Provide excellent customer service to patients, employees, and the public.
Manage a demanding workload in an organized and accurate manner.

Benefits

Competitive starting rates based on experience.
Annual salary increases.
Opportunities for professional growth and stability within a fast-growing medical practice.
Tuition reimbursement program.
Employee referral program.
Generous health, dental, vision, and life insurance.
Flexible spending account or health savings account, available the first of the month following the date of hire.
Employee assistance program.
15 days of paid time off within the first year of employment.
7 paid holidays annually.
401(k) with 4% employer match.
Perfect attendance award.
Affiliation with Crouse Hospital.