Surgical Scheduler

UBMD Physicians Group•Buffalo, NY

3d•$18 - $22•Onsite

About The Position

The Surgical Scheduler schedules surgeries for assigned physicians and coordinates procedures with multiple hospitals and surgery centers. The position arranges pre-operative testing, prepares and communicates surgery orders, and collects the documentation required for procedures. The scheduler works with patients, physicians, clinic staff, and outside facilities to ensure paperwork and information are accurate, timely, and responsive. This is a full-time, in-person position with a stated pay range of $18.00–$22.00 per hour.

Requirements

High school diploma or equivalent.
At least 1–2 years of surgical scheduling experience.
Knowledge of medical terminology.
Experience verifying insurance eligibility, referrals, and prior authorizations.
Excellent organizational, multitasking, and time management skills.
Strong verbal and written communication skills.
Exceptional attention to detail and accuracy.
Ability to work independently and collaboratively in a fast-paced healthcare environment.

Nice To Haves

Experience with electronic medical record (EMR) systems; Epic is preferred.

Responsibilities

Coordinate and schedule surgeries and physician-designated follow-up appointments.
Communicate with patients, physicians, clinic staff, and outside facilities, providing accurate and timely information.
Coordinate, process, and route paperwork to meet physician and facility requirements.
Ensure efficient telephone communication.
Follow the Clinic’s written protocols and procedures.
Treat patients and their families with courtesy and helpfulness.
Recognize and respond appropriately to urgent or emergency situations according to protocols.
Establish and maintain effective working relationships with physicians, staff, and management.
Book surgeries based on physician volume, meet standard turnaround times, and submit required paperwork to surgery centers within designated timeframes.
Identify scheduling barriers and implement solutions to improve scheduling results based on predetermined goals.
Verify patient insurance coverage before surgery and obtain prior authorization when required.
Follow established REI and surgery center or hospital precautions and procedures, and comply with safety, confidentiality, and HIPAA policies.