Surgical Scheduler - Pediatrics

Summit Health•White Plains, NY

4d•$21 - $26

About The Position

The Surgical Scheduler coordinates surgical and procedural scheduling and booking for assigned physicians. The role arranges patient preparation, including pre- and post-operative appointments, confirms that pre-operative requirements are complete, and ensures relevant information reaches the appropriate surgery facility within the required timeframe. The scheduler works with insurance companies to obtain pre-authorizations, coordinates special implants and other surgical supplies, and maintains scheduling and booking records according to specialty protocols. The position also coordinates physicians’ office schedules and meetings, handles and distributes physician mail, follows up as directed, and manages relationships with outside vendors to support contract compliance and effective service. The scheduler provides training on surgical booking to staff as needed, performs general office duties, and follows company compliance policies and applicable regulatory, financial, and OSHA requirements.

Requirements

High school graduate or equivalent.
Prior medical office experience.
Excellent customer service skills.
Strong verbal and written communication skills.
Strong knowledge of EMR and computer programs, and good typing skills.

Responsibilities

Coordinate surgical and procedural scheduling and booking for assigned physicians.
Coordinate patient preparation for procedures, including pre- and post-operative appointments.
Confirm pre-operative requirements are met and transmit pre-operative information to the appropriate surgery facility within the required timeframe.
Communicate with insurance companies as needed to obtain pre-authorization for surgical or specialized procedures.
Coordinate ordering of special implants and other required surgical supplies or products.
Coordinate physicians’ office schedules, meetings, and interviews.
Receive, review, and distribute physicians’ mail and follow up as directed.
Maintain booking and scheduling records according to specialty protocols.
Manage relationships with outside vendors to support contract compliance and appropriate levels of service.
Provide initial and ongoing surgical-booking training to staff as needed.
Adhere to company compliance policies and procedures, including applicable regulatory, financial, and OSHA requirements, and contribute to the compliance program.
Perform general office duties as assigned.