Surgical Sales Representative (Remote - Buffalo, Great Lakes)

Establishment Labs•Buffalo, NY
•$100,000 - $120,000•Remote

About The Position

Establishment Labs is seeking a Surgical Sales Representative for its breast device portfolio. The role drives territory revenue through careful planning and execution of customer meetings, sales strategies, and educational engagement. It requires a detailed understanding of selling in surgical environments, including case coverage and consulting in hospital and office operating rooms, plastics surgery expertise, and scientific selling. The representative will work to grow breast implant and tissue expander market share in the territory. This is a remote role for candidates located in the Buffalo, New York (Great Lakes) area, with extensive travel as required. The representative will manage territory logistics, customer and hospital relationships, sales administration, expenses, and coordination with internal stakeholders. The role also provides education and consultation for breast device cases, including technique considerations, complication management strategies, and product differentiation.

Requirements

  • Experience in medical device sales.
  • Ability to be credentialed and work in an operating room setting, assisting with and observing surgeries.
  • Bachelor's degree.
  • Hands-on and proactive attitude.
  • Ability to work in an evolving environment.
  • Ability to manage administrative tasks in a timely manner.
  • Ability to work independently and with a team in a fast-paced environment, including prioritizing work.
  • Ability and willingness to travel extensively as required.
  • Strong communication skills.
  • Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and Teams.
  • Program and project execution skills.
  • Experience navigating hospital VAC processes.

Nice To Haves

  • Experience and knowledge in plastic surgery.

Responsibilities

  • Meet or exceed sales quota for all products.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Build and maintain effective relationships with internal and external stakeholders, including sales and marketing leadership, customers, and colleagues.
  • Plan and execute sales strategies to drive revenue for cosmetic implants and reconstructive expanders.
  • Manage territory logistics, including inventory, samples, VAC approvals, accounts receivable tasks, FLASH, and Salesforce.
  • Develop and maintain relationships with hospital approving or contracting entities.
  • Coordinate with marketing and leadership to appropriately use resources such as education programs and surgeon engagement.
  • Coordinate with executives, department heads, and marketing teams to understand and execute marketing strategy and align with organizational goals.
  • Manage the territory expense budget and follow applicable expense guidelines while executing educational engagement.
  • Collaborate with marketing and sales leadership to plan and execute national and regional trade shows.
  • Stay current with industry trends, best practices, and technologies to improve sales execution.
  • Develop and maintain relationships with plastic surgeons, office staff, coordinators, and hospital personnel to support sales execution.
  • Educate and consult on breast device cases, providing technique considerations, complication management strategies, and product differentiation.

Benefits

  • Paid time off, including vacation and holidays.
  • 100% employer-paid health coverage, including medical, dental, and vision.
  • Retirement savings plan (401(k)).
  • May qualify for short-term and long-term performance-based incentives, in accordance with Company programs.
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