Surgical Coordinator - Office Support Services - Full Time

Guthrie Enterprise • Corning, NY

1d

About The Position

The Surgical Coordinator works with clinical staff to coordinate surgical procedures and support efficient patient care, operating room utilization, and surgical services. The role maintains departmental surgical schedules, schedules procedures with the Operating Room, and ensures required surgical documentation is completed and entered into medical charts. The coordinator obtains referrals and insurance precertifications, verifies medical records, and arranges history and physicals as needed.

The position serves as a liaison among patients, doctors, referring physicians, and hospital staff. It prepares patients for surgery by providing needed information, completing insurance and hospital forms and consent forms, and coordinating preoperative testing and follow-up appointments. The coordinator also prepares surgical packets, forwards charts for pre-admission testing, communicates test results to patients as directed by a doctor, and provides cross-coverage for front office or scheduling staff. The role requires working effectively with coworkers and maintaining strict confidentiality.

Requirements

• High school graduation or equivalent.
• Knowledge of medical terminology.
• Ability to demonstrate command of the English language and knowledge of the organization's accepted policies and procedures.
• Knowledge of how to effectively deal with ill people.
• Work well with coworkers and adhere to strict confidentiality.

Nice To Haves

• A pleasant, caring personality.

Responsibilities

• Serve as liaison between patients, doctors, referring physicians, and hospital staff.
• Schedule prospective surgical patients and establish surgery dates, physical exams, preoperative testing, and follow-up appointments.
• Prepare patients with information needed before reporting for surgery.
• Prepare insurance and hospital forms and complete consent forms for surgical procedures.
• Obtain required insurance precertification before surgery.
• Obtain and prepare surgical packets using information in the medical chart.
• Forward patient charts to the hospital admissions office for pre-admission testing.
• Call patients to inform them of test results per doctor instruction.
• Coordinate surgical schedules and list surgeries with the Operating Room.
• Cross-cover for front office or scheduling staff.
• Maintain departmental surgical schedules and ensure required documentation is entered into medical charts.
• Obtain referrals and precertifications, verify medical records, and arrange history and physicals as needed.
• Complete other duties as assigned.

Benefits

• Medical coverage starting the first of the month after hire.
• Dental coverage starting the first of the month after hire.
• Vision coverage starting the first of the month after hire.
• Paid time off starting Day 1.
• Voluntary 403(b) retirement plan with employer match through Fidelity.
• Employee Assistance Program providing confidential support for personal and professional well-being.
• Shift differentials and premiums for evenings, nights, weekends, and float coverage.
• Friendly, inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED