SUPPORT SERVICES COORDINATOR (FULL TIME)

Compass Group•Town of North Hempstead, NY

9d•$24 - $26•Onsite

About The Position

We are hiring immediately for a full time SUPPORT SERVICES COORDINATOR position. This role involves creating, maintaining, and updating customer accounts and records, coordinating administrative aspects of customer installations, and providing administrative and operational support to Customer Experience and Canteen Sales teams. The position requires processing customer and account changes accurately, tracking outstanding requests, and ensuring customer and sales-related needs are completed on schedule. The role also includes preparing presentations, supporting communication, conducting research, arranging meetings, processing expense reports, maintaining directories, working with payroll, assisting with new unit openings, and completing reports. The company emphasizes that people are at the heart of everything they do and invites enthusiastic individuals to join their team to transform the industry.

Requirements

Previous administrative and computer experience preferred.
High school diploma or general education degree (GED)
One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience
Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
Experience writing routine reports and correspondence
Experience speaking effectively before groups of managers
Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
Experience in applying concepts of basic algebra and geometry
Experience in operating a standard computer, including basic use of MS applications such as Excel and Word and PowerPoint

Responsibilities

Create, maintain, and update customer accounts and records within database systems, ensuring all account information is accurate, complete, and current.
Coordinate the administrative aspects of new and existing customer installations, including scheduling, documentation, communication, and follow-up to support a smooth and timely implementation.
Provide administrative and operational support to Customer Experience and Canteen Sales teams, helping coordinate customer requests, installations, and ongoing account needs.
Process customer and account changes accurately and efficiently, maintaining organized documentation and ensuring required records are properly scanned, filed, and accessible.
Track outstanding requests, installation activities, and follow-up items, proactively communicating with appropriate teams to ensure customer and sales-related needs are completed on schedule.
Prepare presentations (Power Point, financial book, hard copy, drafting documents...)
Supports & participated in communication throughout the region
Research projects/compilation as needed
Arrange and coordinate conference calls, region meetings and training sessions
Prepare and process expense reports, payables, credit card statements and e-transfers
Prepare/maintain regional staff/client/unit directory database
Work with Compass payroll and maintain “MAP” Manager Access to Personnel to resolve payroll issues
Assist with new unit openings & corp. branded programs as needed
Participate in Be-A-Star as chairperson for region
Complete all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines
Ability to deal with problems involving several concrete variables in standardized situations
Performs any other duties as assigned by regional team

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)