Support Services Coordinator

Damar Services • Indianapolis, IN

13h • Onsite

About The Position

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years! Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served.

Requirements

• Meet one of the following: High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
• Associate’s degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
• Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
• Successfully complete a pre-employment drug screen and physical
• Favorably meet and maintain Damar’s background screening
• The essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.
• The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.
• Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.
• Each essential function must be performed satisfactorily, with or without reasonable accommodation.

Nice To Haves

• Bachelor’s degree (preferred)

Responsibilities

• Assisting families with selecting an independent contractor to provide services as defined by the NOA
• Monitoring independent contractor hours to ensure service match the family’s needs and do not exceed the NOA
• Reviewing contractor invoices and processing for payment
• Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines
• Ensuring ISP/BSPs of assigned clients are implemented
• Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies
• Monitoring client’s finances and ensuring expenses are paid in a timely manner, if required
• Conducting bi-weekly assessments to ensure client and family satisfaction
• Auditing client files on a monthly basis or more frequently as needed
• Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed
• Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques

Benefits

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED