Surgical Coordinator FT - SPRING

Houston Eye Associates•Spring, TX

18d•Onsite

About The Position

The Surgical Coordinator supports the physician and administration in keeping the medical practice running smoothly and efficiently. The role requires strong organization, teamwork, effective communication with patients, physicians, and staff, composure while handling multiple tasks, and flexibility in work assignments. The position is based at the Spring Klein location in Spring, Texas, with travel with the doctor to two locations twice a week. The coordinator manages surgery scheduling and related paperwork, patient calls and issues, physician calendars and correspondence, and front desk operations while in clinic. The position may also involve scheduling and following up on physician inpatient hospital visits and serving as a physician scribe when needed. The role has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
Training in business office activities is listed as required.
Strong organization, communication, interpersonal, and computer skills; ability to work in a team-oriented environment, handle multiple tasks with composure, and be flexible in work assignments.
Ability to lift up to 25 pounds, with frequent lifting and/or carrying of objects weighing up to 10 pounds; ability to push, pull, bend, twist, and reach.
Use proper posture and body mechanics when lifting or carrying items.
The position involves significant walking or standing and occupational exposure to bloodborne pathogens and communicable disease.

Nice To Haves

Two years of medical office experience is preferred.
Knowledge of managed-care issues, including Medicare, Medicaid, and third-party payers.
Basic knowledge of medical terminology, specifically ophthalmologic terminology.
Basic knowledge of accounting procedures and strong computer skills.

Responsibilities

Triage incoming calls, review phone messages, and return calls in a timely manner.
Schedule surgeries and prepare pertinent surgery paperwork in accordance with established processes.
Handle patient-related matters, including scheduling, appointments, insurance verification, and authorizations.
Follow up in a timely manner on recommendations for patients seen by the on-call physician.
Manage the physician’s appointment calendar, emails, and other correspondence.
Manage the front desk while in clinic, including greeting patients, checking patients in and out, balancing collections, closing out batches, and reviewing appointment-charge status reports at the end of each day.
When applicable, schedule, bill, and follow up on physicians’ inpatient hospital visits.
Prepare letters to referring physicians, insurance companies, and others.
Complete special projects as requested by the immediate supervisor, physician, or administration.
Scribe for the physician when needed.