Surgical Coordinator

Eye Care Partners • Centerville, OH

8d

About The Position

The Surgical Coordinator delivers excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. The role requires flexibility and a broad knowledge base, including coordinating surgery and pre-operative appointments, educating patients about surgical preparation, communicating with associated facilities, reviewing insurance benefits, preparing cost summaries, and counseling patients about procedure-related finances.

Requirements

• High school diploma or GED equivalent.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Reliable transportation to travel to multiple work locations with minimal notice.
• Ability and commitment to work over 40 hours to meet business needs.
• Ability to work weekends when applicable.
• Desire to gain industry knowledge and training.
• Initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Ability to create a positive work environment while being team-oriented and patient-focused.
• Ability to interact courteously and professionally with employees at all levels.
• Ability to perform the physical requirements of the role, including frequent walking, sitting, and standing; bending, stooping, and reaching; handling items up to 25 lbs.; and constant grasping, writing or typing, and use of technology.

Nice To Haves

• Experience in financial counseling.
• Experience working with insurance.

Responsibilities

• Schedule surgeries and provide patients with pre-surgery education regarding preparation for surgery.
• Communicate with all facilities associated with a patient's surgery.
• Schedule and coordinate pre-operative appointments with patients and/or their caregivers.
• Review each patient's chart for insurance benefits and prepare a cost summary.
• Counsel patients regarding finances, including physician fees and eye surgery center fees.
• Follow up on and collect surgery payments.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Optical education reimbursement
• Competitive base pay

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED