Surgical Coordinator

Minivasive Pain & Orthopedics•Spring, TX

8d•Hybrid

About The Position

Minivasive Pain and Orthopedics is looking for a full-time Bilingual Surgical Coordinator to join the team! The Surgical Coordinator is responsible for managing the scheduling of surgical procedures while ensuring a seamless experience for patients. This role involves coordinating hospital procedures based on provider orders, verifying necessary authorizations, and maintaining accurate documentation.

Requirements

Strong clinical knowledge, exceptional organizational skills, and outstanding customer service abilities.
Knowledge of administrative and clerical processes, including record management and office procedures.
Solid computer skills, with experience in Microsoft Office Suite (Outlook, Word, Excel) and eCW.
Solid attention to detail, ensuring accuracy in scheduling and documentation.
Ability to work independently with minimal supervision.
Strong verbal and written communication skills, with the ability to interact professionally with patients and staff.
High School diploma or GED
One (1) year of experience in a medical office scheduling setting
Travel between facilities as needed

Responsibilities

Schedule and coordinate surgical procedures in alignment with provider instructions and patient diagnoses.
Communicate with patients to provide pre-operative instructions and answer inquiries.
Obtain and verify necessary authorizations before scheduling surgeries.
Follow up on canceled or no-show appointments, ensuring rescheduling as needed.
Coordinate patient transportation for procedures when necessary.
Submit information to the verification department for pre-authorization.
Manage appointment scheduling, patient follow-ups, and documentation updates.
Ensure accurate and complete patient records in the electronic medical system (eCW).
Process prescriptions by fax or email to the appropriate pharmacy.
Answer phone calls, address inquiries, and provide excellent customer service.
Maintain daily logs of patient office visits and scheduled surgeries.
Adhere to HIPAA guidelines and maintain patient confidentiality.
Perform other related tasks as needed.