Surgical Coordinator

ENT and Allergy Associates of Florida•Boca Raton, FL
•Onsite

About The Position

ENT and Allergy Associates of Florida is hiring a full-time Surgical Coordinator for its Boca Raton office, with an anticipated start date in early December. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The ideal candidate has experience coordinating both medical and facial cosmetic surgeries and is comfortable with medical terminology, multitasking, and learning all aspects of ENT surgical procedures. The practice provides general and subspecialty ENT medical and surgical care. The Surgical Coordinator handles patient surgery inquiries and counseling under the direction of the office manager and surgeon, verifies surgical benefits and obtains authorizations, schedules procedures at credentialed centers and hospitals, and coordinates updates and instructions with patients and the surgeon. The role also reconciles surgery deposits and copays and obtains appropriate surgical consents. The role requires coordination, manual and physical dexterity to use medical and office equipment, and may involve sitting, standing, bending, stooping, and lifting up to 15 pounds. Travel between ENTAAF offices may be required to provide support. Reasonable accommodations will be made for qualified individuals with disabilities as needed to perform the essential functions.

Requirements

  • At least one year of experience scheduling cosmetic and medical surgical procedures.
  • Ability to prioritize.
  • Working knowledge of medical terminology.
  • Strong written and verbal communication skills and a clear speaking voice.
  • Strong interpersonal and organizational skills.
  • Ability to interact professionally with patients, physicians, and team members.
  • EMR experience.
  • Strong computer literacy.

Nice To Haves

  • Clinical experience.
  • Bilingual Spanish-speaking ability.

Responsibilities

  • Answer patient calls and surgery inquiries.
  • Counsel patients under the direction of the office manager and surgeon.
  • Verify surgical benefits and obtain authorizations.
  • Schedule surgical procedures at credentialed centers and hospitals.
  • Communicate with patients and update them on surgery status.
  • Reconcile surgery deposits and copays.
  • Ensure medical clearance and relay pre-operative and post-operative instructions to patients in a timely manner.
  • Obtain appropriate consents for surgical procedures.
  • Provide timely updates to the surgeon.

Benefits

  • Medical, dental, and vision coverage, effective the first of the month after 60 days of full-time employment.
  • Company-paid short-term disability, long-term disability, and life insurance, effective the first of the month after one year of full-time employment.
  • 401(k), effective the first of the month after one year of employment.
  • Six paid holidays, effective immediately.
  • PTO earned per pay period.
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