Surgery Scheduler - Fondren

ORTHOLONESTAR•Pearland, TX
•Onsite

About The Position

The Surgery Scheduler schedules surgical procedures and ensures that appropriate clinical and insurance coding information is collected for the surgery schedule. The scheduler receives procedure scheduling requests from physician offices and schedules procedures according to established guidelines. This role provides accurate information for other departments to view daily and maintains open communication with hospital departments and physician offices about schedule changes. The position uses an EMR and handles scheduling-related communications, data entry, reporting, charge posting, and distribution of daily surgical schedules and logs. It also coordinates with practice and hospital departments when special surgical needs arise.

Requirements

  • High school diploma or equivalent.
  • Two years of previous surgery scheduling experience in a healthcare environment, such as a physician office, clinic, or hospital.
  • Knowledge of medical terminology and familiarity with medical diagnostic procedures, healthcare billing, and authorization.
  • Ability to type at least 40 words per minute without errors.
  • Strong computer skills and familiarity with Excel, Word, and Windows.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask.
  • Strong verbal communication, problem-solving, prioritization, and organizational skills.
  • Knowledge of HIPAA and confidentiality.
  • Ability to maintain composure during high-stress occasions.
  • Ability to establish and maintain constructive working relationships with patients, patients’ family members, coworkers, supervisors, managers, doctors, and other business contacts.

Nice To Haves

  • Customer service experience is very desirable.
  • Hospital registration or admitting experience is desirable.

Responsibilities

  • Schedule surgery procedures using an EMR.
  • Answer phones professionally and courteously.
  • Complete post-operative data entry in a timely and accurate manner.
  • Complete statistical reports according to established timelines and formats.
  • Post surgical charges daily according to established guidelines.
  • Complete and distribute the daily surgical schedule as appropriate.
  • Produce and distribute the daily surgical log.
  • Coordinate with other practice and hospital departments when special surgical needs arise.
  • Perform other duties as assigned.
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