Surgery Scheduler Clinic

Franciscan Medical Group•Tacoma, WA

2d•$28 - $43

About The Position

The Surgery Scheduler manages complex operational logistics to align resources, personnel, and services. The role includes scheduling surgical procedures and ancillary services, maintaining accurate data, producing schedules, and overseeing scheduling template maintenance. Success requires strong organization, attention to detail, communication skills, and proficiency with scheduling systems.

Requirements

Two years of work experience in a medical office or healthcare environment requiring knowledge of medical terminology, insurance companies and codes, and policies and procedures.

Responsibilities

Schedule surgical procedures based on authorized referrals and established standards and procedures.
Verify and review physician privilege status before scheduling procedures.
Gather and document insurance eligibility information and conduct routine verifications.
Enter relevant insurance and patient information into the electronic medical record.
Schedule or coordinate pre-surgery clearance requirements.
Review applicable work queues to identify patients who need appointment confirmation or scheduling for a future periodic visit.
Contact patients to confirm or schedule appointments in accordance with established procedures.
Follow up with patients to reschedule missed or cancelled appointments.
Document reasons for patient no-shows and notify management when a policy violation requires further action.
Produce schedules and maintain scheduling templates.