Surgery Scheduler - Vascular OBL

Cedars-Sinai•Los Angeles, CA

2d•$25 - $37

About The Position

The Surgery Scheduler supports physicians and clinical staff with administrative tasks that help ensure clinic workflow. The role manages the assigned physician practice’s clinical and surgery schedule and coordinates the patient experience, including scheduling surgeries and outpatient procedures, providing health education information, and handling related scheduling tasks across medical specialties.

Requirements

High school diploma or GED.
At least six months of experience as a Surgery Scheduler, Patient Service Representative, Medical Assistant, or in a related role in an outpatient or inpatient clinical, ambulatory service center, or hospital setting.

Responsibilities

Schedule patient surgeries and outpatient procedures, including pre-operative and post-operative appointments.
Verify insurance, obtain surgery authorizations and health clearances, and ensure pre-operative studies are scheduled and completed.
Coordinate clinical staff and operating-room times for procedures.
Review surgery or procedure risks and benefits with patients as directed by the physician, and enroll patients in appropriate pre-surgery education classes.
Serve as the primary patient contact and liaison among patients, physicians, and internal and external departments, supporting patients before, during, and after surgery.
Ensure arrangements are in place for each procedure, including acquiring physician-requested special equipment.
Respond to patient inquiries and complaints, provide service recovery, and raise issues to a supervisor when needed.
Coordinate directly between the office and the patient’s designee.
Manage physician referral work queues by completing referrals.
Handle physician correspondence, forms, authorization requests, calendar management, and transcription needs.
Prepare charts and review, perform, or update demographic and insurance information.
Work with the billing team to provide information for requested audits and ensure surgical reports and charges are sent to the billing department.
Coordinate with Workers’ Compensation adjusters and case managers on authorization requests and follow up to ensure authorizations and documentation are completed.
Provide clinical or administrative support based on operational needs.