Surgery Scheduler Neurosciences Glendale

Banner Health

4d•Onsite

About The Position

This position schedules surgical procedures using a computerized scheduling system and enters patient charges, orders, and other pertinent information. It also compiles and reports statistical information to management. The incumbent may serve as an office liaison for department staff, physicians, and patient families. The role is based in a high-volume Neuroscience Clinic in Glendale, Arizona. It involves direct interaction with patients and collaboration with physicians and staff in a customer-focused environment. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma/GED or equivalent working knowledge.
Two years of medical clerical experience, preferably in hospital central scheduling or physician office scheduling.
Knowledge of medical terminology.
Knowledge of payor contract terms and processes.
Excellent organizational skills and effective human relations and communication skills.
Effective teamwork skills and ability to meet deadlines and productivity standards.
Knowledge of word processing and spreadsheet software and ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Coordinate case times for elective, urgent, or emergent procedures in a computerized scheduling system.
Verify physician privilege status before scheduling and coordinate with the medical staff office to maintain current privilege records and confidential information.
Acquire authorization numbers, History and Physicals, and current laboratory results; request prior medical records when needed.
Type and print physician orders for multiple physicians and departments.
Schedule and maintain physician block time and block time releases.
Enter orders for laboratory, blood bank, medical imaging, and cardiology services, as well as diagnostic results, patient registration information, and patient charges.
Compile data and prepare statistical reports for management.
Conduct charge management audits, reconcile charge packet information, identify missed or incorrect charges, and correct them when appropriate.
Answer phones, relay messages, greet and direct patients and visitors, and respond to questions about policies and procedures.
Act as a liaison among nursing units, physicians, and staff to relay patient data; screen requests for patient information and refer them to appropriate staff.
Record and type staff meeting minutes when required, and prepare and distribute the monthly staff call roster.
Enter facility work orders and supply orders when required; request repairs or maintenance for business machines; arrange pickup and delivery of instruments and equipment and complete necessary paperwork.
Maintain smooth workflow while scheduling procedures, working with minimal supervision, setting priorities under stressful situations, and protecting confidential information.