Surgery Scheduler/Prior Authorization - Urology

Beacon Clinic • Coeur d'Alene, ID

1d

About The Position

Beacon Clinic is seeking a Surgery Scheduler/Prior Authorization professional for its urology services. This role schedules urologic surgeries and procedures, obtains and manages prior authorizations, and coordinates with patients, providers, insurance companies, and ancillary departments to support timely, compliant, and efficient case flow. The position may require working at both the Coeur d'Alene and Post Falls locations.

Beacon Clinic is a patient-focused health and wellness clinic providing medical oncology and hematology, radiation oncology, rheumatology, and urology services. The clinic emphasizes compassionate, personalized care and offers opportunities for meaningful advancement.

Requirements

• High level of attention to detail.
• Perform work in a professional, compassionate manner.
• Strong communication and organizational skills.
• Ability to work independently and within a team environment.

Nice To Haves

• High school diploma or equivalent.
• Two or more years of experience in medical scheduling, prior authorizations, or insurance verification; experience in urology, surgical practice, or hospital scheduling is strongly preferred.
• Proficiency with EMR systems such as Epic, Cerner, or Athena and prior authorization platforms.
• Strong knowledge of medical terminology, CPT/ICD-10 coding basics, and common payer policies for surgical authorizations.
• Excellent verbal and written communication, customer service, and organizational skills.
• Ability to multitask, prioritize, and work under time-sensitive conditions.
• Ability to maintain patient confidentiality and comply with HIPAA.

Responsibilities

• Schedule urology surgeries, elective procedures, and preoperative and postoperative appointments in practice and/or hospital scheduling systems.
• Verify patient demographics, insurance coverage, and eligibility.
• Initiate and complete prior authorization requests for surgical and in-house procedures, tests, and implants, and follow up through approval or denial resolution.
• Collaborate with urologists, nursing, operating room staff, medical representatives, billing, and case management to confirm case readiness, including labs, imaging, and medical clearance.
• Maintain accurate tracking logs in shared files and complete scheduling checklists and other documentation.
• Educate patients about preoperative instructions, arrival times, fasting requirements, and necessary preoperative testing.
• Ensure compliance with payer requirements, facility policies, and regulatory standards.
• Coordinate last-minute schedule changes and urgent case authorizations as needed.

Benefits

• Generous paid time off
• Eight paid, closed-clinic holidays
• Health insurance, including dental and vision
• 401(k) plan
• Gym membership
• Professional development fund

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed