Surgery Field Engineer Apprentice

GE HEALTHCARE•Denver, CO

42d•$52,800 - $79,200•Onsite

About The Position

GE HealthCare is a global medical technology and digital solutions innovator focused on creating a world where healthcare has no limits. The Field Engineer Apprentice observes and performs equipment service processes to support customer satisfaction and the functionality of less complex diagnostic imaging equipment. This is an onsite, customer-facing field service role maintaining and repairing medical equipment in healthcare environments, including hospitals and clinical settings in Denver and Colorado Springs, Colorado. The one-year apprenticeship prepares candidates for a long-term field service career. Its schedule is planned to align with the anticipated availability of an internal position after program completion. Successful completion and conversion to a full-time internal position depend on performance, business needs, and role availability. In 2025, 84% of apprentices who completed the program moved into full-time internal positions.

Requirements

Have an associate or bachelor's degree, military education, a certificate program, or be a current student with less than 12 months remaining until completion; alternatively, have a high school diploma or GED and six months of experience servicing electronic, IT, or mechanical equipment.
Have reliable transportation and a valid driver's license.
Be legally authorized to work in the United States; employment visa sponsorship is not available.
Be able to lift and carry equipment weighing up to 35 pounds without assistance.
Be able to frequently bend, stoop, twist, climb, crouch, kneel, sit, and stand for extended periods.
Be able to reach at, above, and below shoulder level, flex and extend the neck, and demonstrate good hand and finger dexterity.
Have vision abilities that may include color, close, distance, peripheral, and depth perception.
Successfully complete required background checks, post-offer drug testing, and ongoing customer access requirements, which may include immunizations, additional drug tests and background checks, and site-specific compliance protocols.

Nice To Haves

High school diploma or GED with demonstrated work experience, or a completed associate or bachelor's degree.
Experience interpreting schematic diagrams and performing effective repairs and planned maintenance on basic biomedical or electronic equipment.
Knowledge of electronic digital circuitry and electronic and electromechanical devices.
Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
Ability to develop and maintain good customer relations.
Experience working with internal team members and external customers as part of a solution-based service process.
Change-agent and process-oriented approach.
Local residency; local candidates are strongly preferred.
Willingness to relocate, which may increase the likelihood of placement into a full-time internal role.

Responsibilities

Evaluate and troubleshoot imaging equipment issues in hospital radiology environments and implement appropriate repairs.
Perform preventative maintenance on designated equipment.
Conduct safety and environmental inspections in accordance with Health and Human Services and Environmental Health and Safety guidelines.
Complete service and repair documentation according to hospital protocols and GE HealthCare policies and procedures.
Communicate with customers daily to resolve issues, provide follow-up, and support customer satisfaction.
Learn and maintain proper care and calibration of tools and test equipment.
Maintain technical knowledge of current standards, codes, and procedures for the safe and effective use of medical equipment.
Mentor with and assist experienced technicians with progressive repairs and issue resolution.
Work as part of the local team to provide efficient service to accounts in the assigned area.
Complete planned Quality and Compliance training by required deadlines.
Immediately report customer quality or compliance concerns to the Quality Organization.
Comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life insurance
Disability insurance
Accident insurance
Tuition reimbursement
Potential performance-based incentive compensation, which may include cash bonuses and/or long-term incentives
Professional development