Field Service Engineer Apprentice

Block Imaging Parts & Service•Los Angeles, CA

About The Position

The Field Service Engineer Apprentice assists with installing, maintaining, and repairing medical imaging equipment under the guidance of experienced Field Service Engineers. The role combines hands-on technical training, mentorship, structured learning, and field assignments to develop practical skills for a career in field service engineering. Training focuses on electronics, computer networking, x-ray theory, and hands-on x-ray equipment work; other modalities are not currently the focus. Apprentices spend approximately four months working, learning, and training at Block Imaging’s headquarters in Holt, Michigan. Out-of-state candidates receive a housing allowance for short-term accommodations until they return home. Local candidates residing within a 75-mile radius of Holt may also qualify for a housing allowance. The position serves hospitals and healthcare providers, with frequent travel and driving to customer locations. Driving and vehicle operation are essential functions. The role requires a customer-focused, professional approach and alignment with Block Imaging’s mission of “People Matter” and its values of Integrity, Honor, and Growth. Pay is $25 per hour during training. Once in the field, the stated base pay range is $60,000–$68,000. Pay may vary based on job-related knowledge, skills, and experience. Block Imaging offers health and wellness benefits, paid time off, holiday pay, and other benefits described in the posting.

Requirements

Minimum of one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and the ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Ability to work well with others, build positive relationships, and maintain a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry and database management.
Follow safety procedures and regulatory requirements; maintain a valid driver’s license and meet driving-related compliance standards.
Meet driver eligibility requirements; minimum age 21, subject to the company vehicle policy.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand, walk, and move through various work environments for extended periods; frequently bend, stoop, kneel, and reach.
Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts.
Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff and document service activities accurately and efficiently.
Ability to wear required personal protective equipment and comply with hospital health and safety requirements.
Ability to safely operate and enter and exit vehicles, drive for extended periods, and work in varied environmental conditions, including potential exposure to machinery, noise, and hazardous materials.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.
Local candidates residing within a 75-mile radius of Holt, Michigan may qualify for a housing allowance.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users on proper equipment operation and maintenance.
Communicate with management and team members, provide updates, report issues, and identify improvement opportunities.
Represent the company professionally on-site and maintain strong customer relationships.
Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
Drive and operate vehicles as required; load, transport, and deliver parts and equipment.
Perform other duties as assigned.

Benefits

Competitive medical, dental, and vision insurance options.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Full-time team members accrue 19 days of paid time off per year, beginning on their first day of employment.
Two annual “People Matter” days for volunteering in the community.
Potential annual bonus opportunities based on company profitability goals.
401(k) retirement investment plan with a discretionary company matching contribution up to 6%.
Access to financial planning tools and training.
Team Member Perks Program with discounts, special deals, and other benefits.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus program.
Paid parental leave following a qualified FMLA-approved leave.
Holiday pay.
Housing allowance for eligible out-of-state candidates during training; local candidates within a 75-mile radius of Holt may also qualify.