Field Service Engineer Apprentice

Block Imaging Parts & Service•Las Vegas, NV

About The Position

The Field Service Engineer Apprentice assists with installing, maintaining, and repairing medical imaging equipment under the guidance of experienced Field Service Engineers. The role combines structured training, mentorship, and field assignments to build practical technical skills for a career in field service engineering. Training focuses on electronics, computer networking, x-ray theory, and hands-on x-ray equipment service; other modalities are not a focus of the program at this time. Apprentices spend approximately four months working, learning, and training at Block Imaging’s headquarters in Holt, Michigan. Out-of-state candidates receive a housing allowance to help cover short-term accommodations until they return home. Local candidates within a 75-mile radius of Holt may also qualify for a housing allowance. The role involves frequent driving (30% or more), transporting and delivering parts and equipment, and work at customer locations. Driving and vehicle operation are essential functions. The apprentice is expected to support Block Imaging’s mission of “People Matter” and demonstrate its values of Integrity, Honor, and Growth, along with its approach of Together, Thoughtful, and Transparent. The position pays $25 per hour during training; the base pay range once working in the field is $60,000–$68,000. Pay may vary based on job-related knowledge, skills, and experience.

Requirements

At least one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
An associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and the ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Ability to work well with others, build positive relationships, and maintain a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry and database management.
Ability to follow safety procedures and regulatory requirements, maintain a valid driver’s license, and meet driving-related compliance standards.
Meet driver eligibility requirements; minimum age 21, in accordance with company vehicle policy.
Ability to perform the essential functions with or without reasonable accommodation, including lifting up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Ability to stand, walk, and move through varied work environments for extended periods; frequently bend, stoop, kneel, and reach.
Manual dexterity to handle tools, small components, and electronic parts; visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to wear required personal protective equipment, comply with hospital health and safety requirements, safely operate and enter or exit vehicles, drive for extended periods, and work in varied conditions with potential exposure to machinery, noise, and hazardous materials.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users on proper equipment operation and maintenance.
Communicate with management and team members, provide updates, report issues, and identify improvement opportunities.
Represent the company professionally on-site and maintain strong customer relationships.
Share field insights and pursue ongoing learning in new technologies and repair methods.
Drive and operate vehicles as required; load, transport, and deliver parts and equipment.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance options.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Paid time off: full-time team members accrue 19 days annually, starting on their first day.
Two annual “People Matter” days for community volunteering.
Potential annual bonus opportunities based on company profitability goals.
401(k) plan with a discretionary company matching contribution of up to 6%, plus financial planning tools and training.
Team Member Perks Program with discounts and special deals.
Tuition assistance: reimbursement of 50% of costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus program.
Paid parental leave following a qualified FMLA-approved leave.
Housing allowance for out-of-state candidates during the training period; local candidates within 75 miles of Holt, Michigan may also qualify.