Field Service Engineer Apprentice

Block Imaging Parts & Service LLC•Denver, CO

2d•$60,000 - $68,000

About The Position

The Field Service Engineer Apprentice assists with installing, maintaining, and repairing medical imaging equipment under the guidance of experienced Field Service Engineers. The role provides hands-on technical training, mentorship, structured learning, and field assignments to build practical skills for a career in field service engineering. Training focuses on electronics, computer networking, x-ray theory, and hands-on x-ray equipment work; other modalities are not a focus of the program at this time. Apprentices spend approximately four months working, learning, and training at Block Imaging’s headquarters in Holt, Michigan. Out-of-state candidates receive a housing allowance to help cover short-term accommodations until they return home. Local candidates living within a 75-mile radius of Holt may also qualify for a housing allowance. The work includes frequent driving (30% or more) and transporting parts and equipment. Driving and vehicle operation are essential functions. The position pays $25 per hour during training. Once working in the field, the base pay range is $60,000–$68,000. Pay may vary based on job-related knowledge, skills, and experience. Block Imaging offers health and wellness benefits, paid time off, and holiday pay, among other benefits.

Requirements

Minimum of one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and the ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Ability to work well with others, build positive relationships, and maintain a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry and database management.
Ability to follow safety procedures and regulatory requirements, maintain a valid driver’s license, and meet driving-related compliance standards.
Meet driver eligibility requirements; minimum age 21 and compliance with the company vehicle policy.
Ability to frequently drive (30% or more) and load, transport, and deliver parts and equipment.
Ability to stand, walk, and move throughout work environments for extended periods; frequently bend, stoop, kneel, and reach; and lift up to 75 pounds, with assistance or mechanical aids for heavier lifting.
Manual dexterity to handle tools, small components, and electronic parts; visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff, document service activities, wear required PPE, comply with hospital health and safety requirements, safely operate and enter or exit vehicles, drive for extended periods, and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users on proper equipment operation and maintenance.
Communicate with management and team members by providing updates, reporting issues, and identifying improvement opportunities.
Represent the company professionally on-site and maintain strong customer relationships.
Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
Drive and operate vehicles, including loading, transporting, and delivering parts and equipment.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance options.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Full-time team members accrue 19 days of paid time off per year, beginning on their first day of employment.
Two annual “People Matter” days for community volunteering.
Potential annual bonuses based on meeting company profitability goals.
401(k) retirement investment plan with a discretionary company matching contribution of up to 6%.
Financial planning tools and training.
Team Member Perks Program with exclusive discounts and special deals.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus for referrals who are hired and successfully complete their introductory period.
Paid parental leave following a qualified FMLA-approved leave.
Housing allowance for out-of-state candidates during the training period; local candidates within a 75-mile radius of Holt, Michigan may also qualify.
Paid holiday pay.