Field Service Engineer Apprentice

Block Imaging Parts & Service LLC•Oklahoma City, OK

2d•$60,000 - $68,000

About The Position

The Field Service Engineer Apprentice assists with installing, maintaining, and repairing medical imaging equipment under the guidance of experienced Field Service Engineers. The apprentice receives hands-on technical training and mentorship, participates in structured learning programs, and completes field assignments to develop practical skills for a career in field service engineering. The apprenticeship focuses on electronics, computer networking, x-ray theory, hands-on x-ray equipment training, and supervised field work with experienced engineers. Apprentices spend approximately four months working, learning, and training at Block Imaging’s headquarters in Holt, Michigan. Other imaging modalities are not a focus of the program at this time. Out-of-state candidates receive a housing allowance to help cover short-term accommodations until they return home; local candidates living within 75 miles of Holt may also qualify. The role supports medical imaging equipment service at customer locations and involves frequent driving, transporting and delivering parts or equipment, and working in varied environments, including healthcare facilities. The position requires a customer-focused, professional approach and a commitment to Block Imaging’s mission of “People Matter” and its values of Integrity, Honor, and Growth.

Requirements

At least one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through work experience and/or relevant training.
An associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field, or equivalent experience.
Strong mechanical skills and the ability to troubleshoot using critical thinking and initiative.
Ability to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills when interacting with customers, vendors, and team members.
Ability to work well with others, build positive relationships, and maintain a respectful, customer-focused approach.
Competence with Microsoft Office, diagnostic software, computer hardware, and accurate data entry and database management.
Ability to follow safety procedures and regulatory requirements, maintain a valid driver’s license, and meet driving-related compliance standards.
Meet driver eligibility requirements; minimum age is 21.
Ability to perform the essential functions with or without reasonable accommodation, including standing, walking, bending, stooping, kneeling, reaching, and lifting up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts; visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate with healthcare and related facility staff, accurately document service activities, wear required PPE, comply with hospital health and safety requirements, and safely operate and enter or exit vehicles.
Ability to drive for extended periods and work in varied environmental conditions, potentially involving machinery, noise, and hazardous materials.

Nice To Haves

Equivalent military training or experience in a technical specialty may be considered.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Accurately document service work and help train end users on proper equipment operation and maintenance.
Communicate with management and team members by providing updates, reporting issues, and identifying improvement opportunities.
Represent the company professionally on-site and maintain strong customer relationships.
Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
Drive and operate a vehicle as an essential function of the role; frequently drive and load, transport, and deliver parts or equipment.
Perform other duties as assigned.

Benefits

Housing allowance for eligible out-of-state candidates and potentially eligible local candidates within 75 miles of Holt, Michigan.
Medical, dental, and vision insurance options.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Paid time off: full-time team members accrue 19 days per year, starting on their first day of employment.
Two annual “People Matter” days for community volunteering.
Potential annual bonus opportunities based on company profitability goals.
401(k) retirement investment plan with a discretionary company matching contribution of up to 6%.
Financial planning tools and training.
Team Member Perks Program with discounts and special deals.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus program.
Paid parental leave following a qualified FMLA-approved leave.
Paid holiday pay.