Surgery Field Engineer Apprentice (Pittsburgh, PA)
About The Position
The Field Engineer Apprentice observes and performs equipment service processes and procedures to support customer satisfaction and the proper functioning of less complex customer diagnostic imaging equipment. This is an onsite, customer-facing service role maintaining and repairing medical equipment in hospitals and clinical settings, where the apprentice represents GE HealthCare at customer sites. The one-year apprenticeship is designed to prepare candidates for a long-term career in field service. Its schedule is aligned with the anticipated availability of an internal position to support continuity of employment after program completion. Completion of the apprenticeship and conversion to a full-time internal position depend on performance, business need, and role availability. Candidates open to relocation may have a better chance of placement. In 2025, 84% of apprentices completing the program moved into full-time internal positions.
Requirements
- AS, BS, or MS degree; military education; certificate program; current student within 12 months of completion; or high school diploma/GED plus six months of experience servicing electronic, IT, or mechanical equipment.
- Previous experience or coursework successfully interpreting schematic diagrams and troubleshooting and performing planned maintenance on basic diagnostic imaging or electronic equipment in accordance with current standards, codes, and procedures for safe and effective operation.
- Reliable transportation and a valid driver's license.
- Legal authorization to work in the United States; employment visa sponsorship is not available.
- Ability to lift and carry equipment up to 35 pounds unassisted.
- Ability to perform frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting, and standing for extended periods.
- Ability to reach at, above, and below shoulder level; flex and extend the neck; and demonstrate good hand and finger dexterity.
- Vision abilities may include color, close, distance, and peripheral vision, as well as depth perception.
- Successful completion of GE HealthCare background checks and post-offer drug testing, along with ongoing customer access requirements such as required immunizations, additional drug tests or background checks, and site-specific compliance protocols.
Nice To Haves
- Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
- Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
- Ability to develop and maintain good customer relations.
- Experience interfacing with internal team members and external customers as part of a solution-based service process.
- Experience diagnosing and repairing mechanical, electromechanical, or electronic equipment, with knowledge of electronic digital circuitry and electronic and electromechanical devices.
- Change-agent mindset and process orientation.
- Local Pittsburgh-area candidates are strongly preferred; the posting seeks one individual in the area.
- Willingness to relocate may increase the chance of placement into a full-time internal role.
Responsibilities
- Evaluate and troubleshoot imaging equipment issues in hospital radiology environments and implement appropriate repairs.
- Complete preventive maintenance on designated equipment.
- Perform safety and environmental inspections to ensure compliance with Health and Human Services and Environmental Health and Safety guidelines.
- Complete service and repair documentation in accordance with hospital protocol and GE HealthCare policies and procedures.
- Communicate daily with customers to support resolution, follow-up, and customer satisfaction.
- Learn and ensure proper care and calibration of tools and test equipment.
- Maintain technical knowledge of current standards, codes, and procedures for safe and effective medical equipment use.
- Mentor with and assist experienced technicians on progressive repairs and resolution.
- Work as part of the local team to provide efficient service delivery to accounts in the assigned area.
- Complete planned Quality and Compliance training by defined deadlines.
- Immediately identify and report customer quality or compliance concerns to the Quality Organization.
- Comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
- May be eligible for performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives
- Relocation assistance is not provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
