Surgery Field Engineer Apprentice

GE HealthCare•Denver, CO

9d•$52,800 - $79,200•Onsite

About The Position

GE HealthCare is hiring a Field Engineer Apprentice for an onsite, customer-facing service role supporting medical imaging equipment in hospitals and clinical settings in Denver and Colorado Springs, Colorado. The apprentice will observe and perform service processes for less complex diagnostic imaging equipment, helping maintain and repair equipment and support customer satisfaction. This one-year apprenticeship is intended to prepare candidates for a long-term field service career. Its schedule is aligned with anticipated availability of an internal position after program completion; completion and conversion depend on performance, business needs, and role availability. The position is primarily based at customer locations rather than GE HealthCare facilities. Customer operations run 24/7, so the apprentice must be flexible to support service needs, potentially including early mornings, evenings, weekends, or adjusted hours. Travel to customer sites may be required. Local candidates are strongly preferred, and relocation beyond 30 miles requires advance manager approval. The role requires an associate or bachelor's degree, military education, a certificate program, being a current student within 12 months of completion, or a high school diploma/GED plus six months of experience servicing electronic, IT, or mechanical equipment. Candidates must have reliable transportation and a valid driver's license and be legally authorized to work in the United States; visa sponsorship is not available. Physical requirements include lifting and carrying up to 35 pounds unassisted and frequent varied movements and extended periods of sitting or standing. Candidates must also complete background checks, post-offer drug testing, and applicable customer access, immunization, and site-specific requirements. For U.S.-based positions, the stated annual pay range is $52,800–$79,200 for Denver. The role may also be eligible for performance-based incentive compensation. GE HealthCare lists medical, dental, and vision coverage; paid time off; a 401(k) plan with employee and company contribution opportunities; life, disability, and accident insurance; and tuition reimbursement. Relocation assistance is not provided.

Requirements

Associate's degree, bachelor's degree, military education, certificate program, or current enrollment with less than 12 months until completion; alternatively, high school diploma/GED plus six months of experience servicing electronic, IT, or mechanical equipment.
Reliable transportation and a valid driver's license.
Legal authorization to work in the United States; visa sponsorship is not available.
Ability to lift and carry equipment weighing up to 35 pounds unassisted and perform frequent bending, stooping, twisting, climbing, crouching, kneeling, and extended sitting and standing.
Ability to reach at, above, and below shoulder level; flex and extend the neck; and demonstrate good hand and finger dexterity.
Specific vision abilities may include color, close, distance, peripheral, and depth perception.
Successfully complete GE HealthCare background checks and post-offer drug testing, and meet applicable customer access requirements, including immunizations, additional checks or testing, and site-specific compliance protocols.
Flexibility to support customer service needs, which may include early mornings, evenings, weekends, or adjusted hours.
Travel to customer locations may be required, depending on market and business needs.

Nice To Haves

High school diploma/GED with demonstrated work experience, or a completed associate's or bachelor's degree.
Experience interpreting schematic diagrams and performing effective repairs and planned maintenance on basic biomedical or electronic equipment.
Knowledge of electronic digital circuitry and electronic and electro-mechanical devices.
Analytical and communication skills, including the ability to explain technical issues clearly to customers.
Ability to develop and maintain good customer relations.
Experience working with internal team members and external customers in a solution-based service process.
Change-agent and process-oriented approach.
Local candidacy is strongly preferred.
Willingness to relocate may increase the chance of placement into a full-time internal role after the apprenticeship.

Responsibilities

Evaluate and troubleshoot imaging equipment issues in hospital radiology environments and implement appropriate repairs.
Complete preventive maintenance on designated equipment.
Perform safety and environmental inspections in accordance with applicable Health and Human Services and Environmental Health and Safety guidelines.
Complete service and repair documentation according to hospital protocols and GE HealthCare policies and procedures.
Communicate daily with customers to support resolution, follow-up, and customer satisfaction.
Learn and ensure proper care and calibration of tools and test equipment; maintain technical knowledge of relevant standards, codes, and procedures for safe and effective medical equipment use.
Learn from and assist experienced technicians with progressive repairs and issue resolution, and work with the local team to provide efficient service across assigned accounts.
Complete planned Quality and Compliance training within required deadlines and promptly report customer quality or compliance concerns to the Quality Organization.
Comply with the GE HealthCare Quality Manual, Quality Management System and Policy, Quality Goals, and applicable laws and regulations.

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life insurance
Disability insurance
Accident insurance
Tuition reimbursement
Potential performance-based incentive compensation, which may include cash bonuses and/or long-term incentives
Professional development