Supv, Revenue Cycle Ops

Emory•Atlanta, GA

About The Position

This position supports and coordinates clinic revenue cycle functions, including charge capture, coding, and edit and denial management. It recommends ways to optimize resources and align them with performance metrics for productivity, compliance, accuracy, effectiveness, timeliness, and efficiency. The role is responsible for meeting and exceeding operational workflow, productivity, and results standards for these functions. The supervisor coordinates resources across a clinical specialty, organizes and monitors revenue cycle performance, and supervises staff. The position oversees daily revenue cycle operations and metrics, provides management with data and reports, and works with physicians to support consistent coding and documentation practices. It also trains staff on revenue cycle activities, coding, billing, and reimbursement practices, and serves as a resource to clinical specialty staff on revenue cycle matters.

Requirements

  • High school diploma or equivalent with four years of revenue cycle experience, preferably in physician billing, coding, and/or medical management; or equivalent education and experience; or successful completion of the TEC Operations Development Program (ODP).
  • Successful completion of the AAPC ICD-10 Proficiency Assessment.

Nice To Haves

  • Coding certificate from a nationally recognized organization, such as AAPC or AHIMA; examples include CCS-P, CPC, RHIA, RHIT, CCS, or CPC-H.
  • Advanced knowledge of medical terminology, anatomy and physiology, billing regulations, Medicare and NCCI guidelines, insurance coverage limitations, and managed care protocols.
  • GE Centricity Business experience.

Responsibilities

  • Coordinate and align resources for revenue cycle functions across the clinical specialty to promote consistent workflows and optimize resource use.
  • Organize, manage, and monitor revenue cycle productivity and performance.
  • Supervise staff, assign work, provide performance feedback, and take corrective action as needed.
  • Hire and train new employees.
  • Work with the manager to formulate a professional development plan.
  • Attend educational in-services as appropriate.
  • Supervise daily revenue cycle operations in the assigned clinical specialty and monitor relevant metrics.
  • Provide data and reports as required by management.
  • Work with physicians to ensure consistent coding and documentation practices.
  • Train staff as appropriate on revenue cycle activities, coding, billing, and reimbursement practices.
  • Serve as a resource to clinical specialty staff on revenue cycle matters.

Benefits

  • Comprehensive health benefits starting day one.
  • Student loan repayment assistance and reimbursement programs.
  • Family-focused benefits.
  • Wellness incentives.
  • Ongoing mentorship, development, and leadership programs.
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