Supv Butcher Block

Albertsons Companies•Phoenix, AZ

About The Position

Directs and controls the operation of the Butcher Block, supervising and training personnel while ensuring customer service and product quality, freshness, safety, and selection. The role oversees daily department functions to achieve customer service, sales, and profit objectives, and supports the Company’s personalized-service philosophy. The supervisor manages ordering, receiving, inventory, product preparation, merchandising, staffing, and department records. They monitor product standards and freshness, maintain sanitation and safety, assist customers, and ensure compliance with Company policies and applicable laws and regulations. The work includes hands-on butcher block duties such as cutting, wrapping, packaging, seafood preparation, cooking samples, and cleaning equipment and work areas. The position involves frequent contact with food products, ice, water, heat, steam, cold cases, coolers, and freezers, as well as potential hazards from wet floors and cutting and cooking equipment. Work takes place in a temperature-controlled store environment. Scheduled hours vary; nights, weekends, and holidays may be required.

Requirements

Working knowledge of butcher block duties, including cutting, wrapping, steaming, and customer service.
Strong communication, leadership, and interpersonal skills; proven ability to manage people and maintain composure with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of Company practices and butcher block policies and procedures, with the ability to judge and react to business activity.
Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department policies and procedures.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds; frequently bend, stoop, and reach; and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, high boys, and pallet jacks.
Ability to perform repetitive arm movements to prepare and package products; manual dexterity and good eye-hand coordination; ability to operate cutting utensils and equipment.
Mental alertness to complete work safely and accurately; knowledge of basic mathematics, weights and measures, product taste, content and perishability, and safety and sanitation procedures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Ability to use knives, scales, steamers, broilers, microwave ovens, boiling pots, other cooking and cutting equipment, cleaning supplies and equipment, safety cutters, and safety gloves.
Good attendance.
Ability to work in exposure to potential hazards from cutting equipment and other work aids.

Responsibilities

Champion Company and Division customer-service programs; handle customer relations and complaints positively, and report issues to the Meat Manager or Store Director as appropriate.
Order, receive, break downloads, stock, display, and rotate meat, poultry, and seafood products to maintain quality, freshness, selection, eye appeal, and appropriate inventory levels.
Process fresh fish and seafood; prepare seafood salads and other seasoned or prepared products; cook samples; and steam clams and lobsters.
Supervise, motivate, train, and participate in hiring butcher block personnel; monitor performance and recommend personnel actions.
Schedule personnel to ensure adequate coverage, service levels, and budgetary goals.
Supervise day-to-day butcher block operations to achieve customer-service, sales, and profit objectives.
Conduct daily inspections and take corrective action to ensure product quality, trimming and grinding procedures, rotation, in-stock conditions, code-date standards, sanitation, safety, and security requirements.
Assist with receiving, storing, cleaning, customer service, cutting, wrapping, and packaging duties.
Implement promotional and seasonal displays; control shrink and expenses; complete and monitor required logs, purchase reports, sales and labor reports, paperwork, and records of advertised-item movement.
Order, check, receive, and control inventory to maintain appropriate levels and product quality and freshness, and prevent sales of out-of-code products.
Take periodic inventories, process administrative paperwork, maintain accurate department records, and organize the work area.
Ensure product quality and standards for trimming, grinding, packaging, labeling, rotation, and wrapping.
Implement schematics, merchandise advertised items, follow signing procedures, and monitor product flow; comply with retail-labeling laws, regulations, and Company policies.
Follow Company policy for pricing and handling re-worked and reduced-to-clear items; comply with applicable health, food-handling, safety, and security requirements.
Assist customers with special orders, suggest products, engage in suggestive selling, make intercom announcements, and respond appropriately to incoming calls.
Maintain cleanliness and sanitation of the sales floor, work area, freezer, cooler, equipment, and retail cases.
Maintain and clean knives, scales, display cases, steamers, broilers, microwave ovens, boiling pots, and other cooking and cutting equipment.
Assist with emergency procedures in the event of equipment or computer-software malfunctions.
Ensure associates are trained and instructed in their work duties; monitor performance, report observations, and resolve associate complaints, reporting to the Meat Manager or Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and other Company information.
Perform all duties safely, accurately, and with honesty and integrity, as well as other necessary duties.