Supportive Services Case Manager, Altanta

Social Work p.r.n.•Tucker, GA

About The Position

This full-time, temporary position provides case management services and eligibility screening to veterans participating in the Supportive Services for Veteran Families Program. The role requires flexible hours, including occasional evenings and weekends, and travel within the service delivery areas. The Case Manager conducts eligibility screening and comprehensive assessments, develops Individual Service Plans, coordinates and monitors service delivery, and supports veterans with housing stabilization and related needs. The position maintains accurate and timely records, documents participant progress and outcomes in Clienttrack HMIS, tracks financial assistance, and creates vouchers for third-party vendors. The role also ensures compliance with grant recertification requirements and agency fiscal and billing procedures, while protecting consumer confidentiality. The Case Manager participates in staff, supervision, and training meetings and performs other duties as assigned by the SSVF Program Director, Senior Director, and/or Senior Management.

Requirements

Bachelor's Degree in Social Work.
Possess a valid Georgia driver's license and a good driving record.
Knowledge of homeless issues.
Skill in community resource development.
Be well organized and a self-starter.
Ability to work as a member of a team.
Flexible hours, including occasional evenings and weekends.
Ability to travel within the service delivery areas.

Nice To Haves

Mental health or human services experience preferred.
Experience working with veterans preferred.

Responsibilities

Provide eligibility screening and assessment to veterans and collect and maintain accurate, detailed records.
Coordinate and monitor service delivery, including intake, assessment, housing stabilization recommendations, treatment planning, budgeting, case conferences, referrals for adjunctive services, family meetings, group work, individual counseling, advocacy, and liaison with community agencies.
Ensure participants are recertified as required by grant guidelines.
Document service delivery and maintain accurate, timely documentation while protecting consumer confidentiality.
Enter veteran information into Clienttrack HMIS in real time or within 48 hours of activity; monitor and document veteran progress and outcomes.
Track intake, contact, and temporary financial assistance in Clienttrack HMIS in a timely and accurate manner.
Create vouchers for third-party vendors for temporary financial assistance.
Conduct comprehensive veteran assessments covering financial, environmental, psychosocial, employment, educational, housing, and health information as appropriate to develop an Individual Service Plan.
Ensure accuracy and consistency with agency fiscal and billing procedures.
Participate in appropriate staff, supervision, and training meetings.
Perform other duties as assigned by the SSVF Program Director, Senior Director, and/or Senior Management.