Support Staff
About The Position
Support Staff are essential to the daily operations of Nirvana Cannabis's dispensary. This hands-on, fast-paced role supports customers and the sales floor, helping ensure every guest has a smooth, compliant, and enjoyable experience. The position offers exposure to multiple areas of dispensary operations and is suitable for people interested in learning about cannabis retail. Staff receive hands-on training in reception, floor support, and point-of-sale operations, gaining experience in compliance, customer engagement, and retail practices within a supportive, team-driven environment.
Requirements
- High school diploma or GED.
- Ability to stand and walk for extended periods.
- Ability to lift up to 30 lbs.
- Must meet all state requirements for employment in the cannabis industry.
- Friendly, approachable, and service-oriented.
- Reliable and detail-focused, particularly with cash handling and compliance.
- Strong communication skills and professionalism under pressure.
- Curiosity and eagerness to learn about the cannabis industry.
- Positive attitude, integrity, and commitment to excellent customer service.
Nice To Haves
- At least 1 year of retail experience.
Responsibilities
- Greet customers and create a positive first impression.
- Educate guests about cannabis products, strains, medicinal uses, and consumption methods.
- Verify customer IDs and ensure compliance with state regulations.
- Process transactions accurately using the point-of-sale system.
- Maintain a clean, organized, and welcoming dispensary environment.
- Support teammates through clear communication and teamwork.
Benefits
- Hands-on training across multiple areas of dispensary operations.
- Experience in compliance, customer engagement, and retail best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
