Support Staff
About The Position
Support Staff are essential to the daily operations of Nirvana Cannabis’s dispensary. This hands-on, fast-paced role supports customers and the sales floor, helping ensure each guest has a smooth, compliant, and enjoyable experience. The position provides exposure to multiple areas of dispensary operations, including reception, floor support, and point-of-sale operations, with hands-on training in compliance, customer engagement, and retail best practices. Nirvana Cannabis describes itself as a family-owned and operated company that values individuality, teamwork, and a welcoming, supportive, and inclusive environment.
Requirements
- High school diploma or GED.
- Ability to stand and walk for extended periods.
- Ability to lift up to 30 lbs.
- Must meet all state requirements for employment in the cannabis industry.
- Friendly, approachable, and service-oriented.
- Reliable and detail-focused, especially with cash handling and compliance.
- Strong communication skills and ability to remain professional under pressure.
- Curiosity and eagerness to learn about the cannabis industry.
- Positive attitude, integrity, and commitment to excellent customer service.
Nice To Haves
- At least 1 year of retail experience; previous retail experience is helpful but not required.
Responsibilities
- Greet customers and create a positive first impression.
- Educate guests on cannabis products, strains, medicinal uses, and consumption methods.
- Verify customer IDs and ensure compliance with state regulations.
- Process transactions accurately using the POS system.
- Maintain a clean, organized, and welcoming dispensary environment.
- Support teammates through clear communication and teamwork.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
