Support Staff

Father Bills & Mainspring • Stoughton, MA

8h • $18 - $20

About The Position

The Support Staff role helps ensure smooth and efficient daily operations by providing assistance to departments and personnel. The position addresses inquiries, handles administrative tasks, facilitates communication between teams, maintains organized records, coordinates schedules, and supports project execution. As a reliable point of contact, the Support Staff member helps resolve issues promptly and contributes to a positive work environment, allowing other team members to focus on their core responsibilities.

Requirements

• High school diploma or equivalent.
• Proficiency with basic computer applications, including Microsoft Office Suite (Word, Excel, and Outlook).
• Strong written and verbal communication skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Demonstrated reliability and professionalism in previous work experience.

Nice To Haves

• Experience in customer service or administrative support roles.
• Familiarity with office management software and tools.
• Basic knowledge of data management and reporting techniques.
• Ability to work independently and as part of a team in a dynamic setting.

Responsibilities

• Respond promptly and professionally to internal and external inquiries by phone, email, or in person.
• Manage and organize documentation, including filing and data entry, and maintain accurate records.
• Coordinate schedules, meetings, and appointments for team members.
• Assist with preparing reports, presentations, and correspondence for various departments.
• Collaborate with team members to identify process improvements and contribute to a positive and productive workplace.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED