Support Staff

Axiom Care • Phoenix, AZ

9h • Onsite

About The Position

The Sober Living Tech monitors clients, transports them for treatment, communicates and documents all occurrences, and helps to provide a safe, caring environment in which the clients can recover. The Sober Living Technician spends more direct time with the clients than any other position, and as such, is the lead role model in helping the clients to rebuild new lives. Requires maintaining a positive, productive attitude, even when clients may be argumentative or non-compliant. Shift: (Nights) Wednesday - Saturday

Requirements

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Ability to write professional correspondence and reports free from grammatical and spelling mistakes.
• Ability to read, analyze, and interpret emails, letters, policies, procedures, etc.
• Ability to operate 15-passenger van
• Ability to work at least 1 weekend day/night shift in their scheduled work week
• High level of patience
• Valid Driver’s License with clean driving record, as determined by BBC’s insurance carrier
• Must be 25 years of age (requirement in order to drive company vans)
• Knowledge of Windows, basic email, Microsoft Word, timekeeping software, and basic computer navigational skills
• Shift Flexibility
• Self-motivated and self-directed
• Team player
• Active CPR and First Aid certification required (may be provided by BBC).

Nice To Haves

• Professional and/or personal experience with substance abuse treatment highly preferred

Responsibilities

• Monitor/supervise clients at all times. IE: Recovery Community, 12 step meetings, gym, outside activities, Outpatient Clinic, wherever and whenever you are in the presence of active program participants.
• Follows the direction and guidance of the Lead Shift on duty.
• Ensure that clients adhere to facility rules. Guidance and assurance of program guidelines and requirements at the RC & RF, and wherever and whenever in the presence of active program participants.
• Alcohol and Drug testing of clients on a regular and random basis and document results properly. Notifying the Lead Technician when necessary.
• Support & Intervention - verbally support clients as needed in times of confusion, discontent, and disappointment, helping them to understand the value of the treatment experience while maintaining appropriate boundaries. De-escalation of situations through nonviolent crisis interventions and personal commitment to their wellbeing.
• Transport clients and/or staff to and from a variety of destinations at the direction and discretion of your immediate supervisor or designee.
• Record Keeping/Documentation – daily shift reports, client behavioral incidents, and any consequences given to clients or turned in to staff, maintenance needs, forms, or documents used by Axiom in the course of a treatment episode.
• Prepare rooms/units for new clients - When a client discharges treatment, his/her unit must be prepared for the next client, including but not limited to laundry, bedding, sanitizing all areas, and cleaning the refrigerator.
• Client Supervision – Supervising clients is one of the primary areas of focus for technicians. Supervision is defined as observing and directing the clients while they are in our program. While at our facilities, technicians must provide them with a safe environment, in which they recover, as it is an essential aspect to our helping them. As a technician, you are the lead role model in our clients' lives, your standard of living must be kept at a level for which they will strive. You must always maintain a professional attitude, refrain from the use of profanity, refrain from speaking in a demeaning or belittling way with clients, maintain a healthy boundary, and work positively with other members of the team. Always come from a position of care and concern with the clients’ best interest in mind. Keep an open line of communication with all staff via progress reports whether written or verbal. Random Drug and Alcohol testing, room and property searches will also be required.
• Property Management – Our facilities must be kept to the highest standard in terms of cleanliness, safety, and functionality to contribute to a positive client experience. Their immediate living environment plays a huge part in providing them with a positive treatment experience. Techs are required to oversee chores, inventory food, and cleaning supplies in the facility, and perform scheduled inspections of the premises. Some minor maintenance of the property as needed or reporting necessary repairs that are beyond your scope of expertise to the facilities department on a timely basis. Techs must prepare the living quarters upon discharge of a client, making room and bed ready for the next intake ie. Launder bedding, mop, and wipe down the furniture.

Benefits

• Medical, Dental, and Vision
• 401(k) with up to 3.5% match
• Paid time off (PTO), paid sick time, and paid holidays
• Tuition Reimbursement
• Reimbursement for CMEs
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
• Employee Assistance Program (EAP)
• Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed