Support Staff

HEALTH SOLUTIONS•Pueblo, CO

1d•$17 - $17•Onsite

About The Position

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community. We’re hiring full-time Support Staff to work at the front desk at The Family Center Health Solutions Office. Shift: Monday-Tuesday 7:30am to 4:30pm Wednesday - Friday 10:30 to 7:30pm What You’ll Be Doing As a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Requirements

High school diploma or GED equivalent
One year of receptionist experience, including basic computer and keyboarding skills
Excellent interpersonal relationship skills
Demonstrated understanding of appropriate boundaries
Demonstrated flexibility
Colorado driver’s license and access to reliable transportation during work hours
Must be able to travel to Trinidad & Walsenburg

Nice To Haves

Medical support experience
Spanish language skills

Responsibilities

Provides exemplary customer service
Works hours that cover agency hours (hours may vary by location and programmatic needs)
Covers front desk reception
Operates phones/phone system
Scans and uploads records to the electronic health record
Verifies client payer eligibility
Schedules client appointments as requested
Processes Release of Information requests
Balances cash drawer/box
Maintains client electronic health records as needed
Completes client phone enrollments
Completes other departments’ job requests as needed
Covers at various locations as assigned
Records data electronically and communicates with clients
Performs other duties as assigned by supervisor