Support Staff - Perry Hall

HEALTH SOLUTIONS • Pueblo, CO

4d • $17 - $17 • Onsite

About The Position

Health Solutions is hiring full-time Support Staff to work at its Perry Hall facility in Pueblo, Colorado. The role is part of a fast-paced behavioral healthcare and addiction recovery practice. Support Staff are expected to provide high-quality service and create positive, compassionate interactions with clients and coworkers. Attention to detail and problem-solving skills are important. Work hours cover agency hours and may vary by location and programmatic needs. The position may require coverage at various locations, travel to Trinidad and Walsenburg, and travel of up to 25%.

Requirements

• High school diploma or GED equivalent.
• One year of receptionist experience, including basic computer and keyboarding skills.
• Excellent interpersonal relationship skills.
• Demonstrated understanding of appropriate boundaries.
• Demonstrated flexibility.
• Colorado driver’s license and access to reliable transportation during work hours.
• Ability to travel to Trinidad and Walsenburg.

Nice To Haves

• Medical support experience.
• Spanish language skills.
• Ability to adapt to changes in technology.

Responsibilities

• Provide exemplary customer service.
• Cover front desk reception and operate phones and the phone system.
• Scan and upload records to the electronic health record.
• Verify client payer eligibility.
• Schedule client appointments as requested.
• Process Release of Information requests and medical records.
• Process performance measurement reports for review.
• Balance the cash drawer or box.
• Maintain client electronic health records as needed.
• Complete client phone enrollments.
• Complete other departments’ job requests as needed.
• Cover at various locations as assigned.
• Perform other duties as assigned by the supervisor.

Benefits

• Paid holidays.
• Generous paid time off.
• Subsidized YMCA membership.
• Tuition reimbursement.
• Flexible spending account (FSA).
• Medical insurance with low deductibles.
• Dental insurance with low deductibles.
• Vision insurance with low deductibles.
• Wellness benefits program.
• Employee Assistance Program (EAP).
• LifeLock.
• Direct Path.
• Life and AD&D insurance.
• 403(b) retirement plan with employer match up to 6%.
• Voluntary life and Sun Life voluntary benefits.
• School-age childcare.
• Employee recognition and celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED