Support Staff - Perry Hall (56123)

Health Solutions•Pueblo, CO

About The Position

Health Solutions is hiring full-time Support Staff for its Perry Hall facility. The role is based in a fast-paced behavioral healthcare and addiction recovery practice, where compassionate, positive interactions with clients and coworkers and high-quality service are central. Attention to detail and problem-solving skills are important. Staff may work hours covering agency hours, which can vary by location and program needs, and may be assigned to cover various locations, including travel to Trinidad and Walsenburg.

Requirements

  • High school diploma or GED equivalent.
  • One year of receptionist experience, including basic computer and keyboarding skills.
  • Excellent interpersonal relationship skills.
  • Demonstrated understanding of appropriate boundaries.
  • Demonstrated flexibility.
  • Colorado driver’s license and access to reliable transportation during work hours.
  • Ability to travel to Trinidad and Walsenburg.

Nice To Haves

  • Medical support experience.
  • Spanish language skills.
  • Ability to adapt to changes in technology.

Responsibilities

  • Provide exemplary customer service.
  • Cover front desk reception and operate phones and the phone system.
  • Scan and upload records to the electronic health record.
  • Verify client payer eligibility.
  • Schedule client appointments as requested.
  • Process Release of Information requests and medical records.
  • Process performance-measures reports for review.
  • Balance the cash drawer or box.
  • Maintain client electronic health records as needed.
  • Complete client phone enrollments.
  • Complete other departments’ job requests as needed.
  • Cover at various locations as assigned.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Competitive pay of $17.22 per hour, depending on education and related experience.
  • Paid holidays and generous paid time off for most positions.
  • Subsidized YMCA membership.
  • Tuition reimbursement.
  • Flexible spending account.
  • Medical, dental, and vision insurance with low deductibles.
  • Wellness benefits program.
  • Employee assistance program.
  • LifeLock and Direct Path services.
  • Life and AD&D insurance.
  • 403(b) retirement plan with employer match up to 6%.
  • Voluntary life and Sun Life voluntary benefits.
  • School-age childcare.
  • Employee recognition and celebrations.
  • Warm and friendly work environment where staff respect and learn from one another.
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