Support Specialist III - Operations

Denver Health•Denver, CO

6d•$24 - $34

About The Position

The Support Specialist III performs administrative, record-keeping, clerical, and technical support functions for the assigned department under minimal supervision. The role supports departmental goals by accurately compiling reports and entering information into databases, while communicating with the team to help ensure deadlines and other targets are met. The position also maintains office supplies and records, coordinates meetings and appointments, responds to communications, and supports internal and external customers.

Requirements

Four to six years of clerical or administrative experience.
Ability to organize the workday and manage multiple simultaneous projects.
Willingness to learn new techniques and methods and participate in new programs and system changes.
Knowledge of inventory practices and ability to maintain adequate supply levels.
Excellent verbal and written communication skills and good interpersonal and human-relations skills.
Ability to troubleshoot malfunctioning equipment and notify the appropriate repair contact.
Intermediate database knowledge sufficient to research, analyze, and report.
Skill in completing forms and paperwork related to the work assignment.
Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed materials using available software.
Ability to recognize, initiate, and lead improvement efforts using initiative, judgment, tact, and discretion.
Proficiency in Microsoft Office Suite.

Responsibilities

Communicate information appropriately, respond to emails and voicemails, and file and maintain records, correspondence, and other paperwork.
Maintain office supplies for the employee, department, and assigned department members.
Deliver phone messages accurately and promptly.
Serve as a point of contact for internal and external customers and service providers regarding equipment, supplies, and maintenance; notify appropriate personnel.
Receive and screen visitor and staff telephone calls.
Refer patient or staff callers to the appropriate personnel.
Arrange meetings, interviews, and conferences; schedule appointments, reserve conference rooms, and arrange audio-visual equipment as needed.
Maintain department employee files and ensure they are current and contain required documents under HR policy.
Collect and enter data in spreadsheets and databases for monthly reports.
Attend organizational training courses as necessary.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans.
Employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands and travel.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, including career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligibility.