Operations Support Specialist

Planned Systems International, Inc. • Washington, DC

8d • Onsite

About The Position

PSI is seeking a detail-oriented and highly organized Operations Support Specialist to support operational data collection and recording, including the collection, cataloging, and protection of Personally Identifiable Information. The role also involves drafting correspondence or responding to inquiries related to policy development, coordination, interpretation, or change, and completing complex administrative or clerical tasks in support of ongoing policy, operational, or clinical activities. On-site support and an active Secret Clearance are required.

Requirements

• Bachelor's degree required.
• At least two years of experience supporting similar administrative or operational activities.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and standard office technology equipment.
• Excellent written and verbal communication skills.
• Strong interpersonal and critical-thinking skills.
• Demonstrated ability to exercise limited independent judgment on moderately complex tasks.
• Strong organizational skills and ability to manage multiple priorities.
• Commitment to fostering and supporting a positive, team-oriented work environment.
• On-site support required.
• Active Secret Clearance required.

Responsibilities

• Coordinate and synchronize personal and project calendars with attention to detail.
• Support daily office operations, logistics, administrative coordination, and routine business activities.
• Prepare, format, organize, and maintain documents, correspondence, presentations, and records.
• Enter, update, and track data; compile information; and assist with routine reports and basic analysis.
• Coordinate meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.
• Provide administrative support to government executives and staff.
• Assist with SharePoint content updates, document organization, and site administration, as appropriate to experience level.
• Support routine program activities and human resources administrative tasks.
• Assist with quick-response requests, including basic graphics for presentations and briefings, meeting facilitation, and short-term project support.
• Collaborate with government staff and contractor team members, provide responsive customer service, and follow established procedures.
• Promote and maintain a collaborative, teamwork-oriented environment.
• Perform other duties as assigned.

Benefits

• Paid leave.
• Employer-sponsored group medical, dental, and vision insurance options.
• Short-term and long-term disability insurance.
• Life insurance and AD&D coverage.
• Legal services, identity theft, and accident insurance options.
• Flexible spending account and health savings account options for pre-tax savings on qualified medical, dental, and vision expenses.
• Company-sponsored 401(k) retirement plan with an immediately vested employer contribution match.
• Professional courses and certifications.
• Tuition reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level