Operations Support Specialist

U.S. Army Corps of Engineers•Rockville, IN

About The Position

This is a developmental Operations Support Specialist position, GS-0301-07/09, with the Operations Division in Rockville, Indiana. The role supports the project office with workforce shaping, financial management, employee training, position management, and recruitment assistance. Management may select at either grade announced. The position coordinates personnel actions and serves as a liaison among Branch and Section Chiefs, employees, and Civilian Human Resources Servicing Center staff. It supports personnel-related activities, tracks actions and deadlines, helps coordinate required training and new employee onboarding, and answers employee questions about benefits in coordination with the servicing HR center. Appointment may be subject to a suitability or fitness determination based on a completed background investigation. Applicants must meet the applicable specialized experience and/or education requirements for the GS-07 or GS-09 level, along with any applicable time-in-grade requirement. A one-year probationary period is required. Direct deposit is required, and relocation, recruitment, and retention incentives are not authorized.

Requirements

Meet the eligibility requirements of at least one of the listed employment authority categories.
For GS-07, have one year of specialized experience involving Microsoft Office correspondence, data entry and retrieval, report development, training plans and needs, budget preparation, and review of personnel actions; or meet the stated education or education-and-experience alternative.
For GS-09, have one year of specialized experience involving qualitative and quantitative assessment of workforce management, budget data, and personnel utilization; development of program plans and work methods; automated tools related to human resource requests and financial management; and management and scheduling of training; or meet the stated education or education-and-experience alternative.
Meet the applicable time-in-grade requirement if the applicant has held a General Schedule position within the last 52 weeks: 52 weeks at GS-5 or equivalent for GS-07, or 52 weeks at GS-07 or equivalent for GS-09.
Provide proof of U.S. citizenship.
If using foreign education to meet qualification requirements, provide documentation that it has been evaluated as equivalent to U.S. accredited education or has received full credit from an accredited U.S. institution.
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

Responsibilities

Coordinate personnel actions and serve as a liaison between Branch/Section Chiefs, employees, and Civilian Human Resources Servicing Center staff.
Assist Branch/Section Chiefs with procedural and policy matters involving recruitment, position management and classification, employee and management relations, employee entitlements, awards, and training.
Monitor personnel actions in the DCPDS system and update Branch/Section Chiefs, including notifying them of required actions and deadlines.
Track performance appraisal schedules and remind supervisors to complete initial, midpoint progress reviews, and final counseling.
Serve as the point of contact for annual mandatory training, PROSPECT, safety training, and new employee in-processing.
Coordinate training courses, including securing vendors, managing registrations, generating SF182s, coordinating tuition payments, arranging employee travel and logistics, and analyzing course evaluations.
Generate SF182s, register employees for courses, and inform vendors of proper tuition payment procedures.
Serve as the primary point of contact for new employee in-processing.
Serve as the primary point of contact for employee benefits questions and work with CHRSC to clarify issues involving regulations or laws.