Operations Support Specialist

RHA Health Services, LLC • Milledgeville, GA

2d

About The Position

The Operations Support Specialist performs Human Resources, training, payroll, and administrative functions for a single business location. The role coordinates hiring, maintains employee records, processes employee paperwork, reconciles unit payroll, conducts orientation and training, supports employee relations and communication, and provides administrative assistance as needed.

The specialist coordinates new-employee orientation and training, maintains the training database, monitors annual certifications and additional training needs, prepares training reports, and arranges training classes and computer-based training. The position schedules and confirms training, ensures instructors and current curricula are available, helps employees complete online and self-paced courses, and reports expired or overdue training to administrators and vice presidents.

The role also provides job seekers with information about the company and hiring process, reviews applications and related paperwork for completeness, and coordinates interviews, including scheduling, interviewing applicants, arranging diverse panels when possible, and planning follow-up appointments. The specialist verifies that employees meet applicable conditions of employment and completes required pre-employment screening and credential checks.

Requirements

• Complete required pre-employment criminal-background screening.
• Pass applicable registry checks, including the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
• Complete drug testing.
• Provide education verification and other credentialing based on position requirements.
• Provide proof of employment history or references if required.
• For driving positions, provide proof of a driver’s license, driver’s insurance, and a vehicle when required for transporting individuals.

Responsibilities

• Perform Human Resources, training, payroll, and administrative functions for a single business location.
• Coordinate the unit hiring process; maintain employee records; process employee paperwork; and reconcile unit payroll.
• Conduct new-employee orientation and assist with training.
• Maintain the training database and notify supervisors when employees need additional training or annual certifications.
• Prepare training reports for corporate QA, the Safety Committee, and Administrator meetings.
• Set up training classes using the training checklist and arrange computer-based training.
• Schedule and confirm training for staff; ensure instructors are available and curricula are current.
• Instruct employees in completing online and self-paced courses as appropriate.
• Report expired and overdue training to the Administrator and vice presidents, and assist with related employment actions.
• Provide job seekers with information about the company and hiring process.
• Review employment applications and related paperwork with applicants to ensure they are complete.
• Coordinate interviews by scheduling and conducting interviews, arranging diverse panels that include people supported when possible, and arranging follow-up appointments.
• Ensure employees meet applicable conditions of employment, including reference, credential, background, registry, drug-screen, TB-screening, and driver’s-license requirements.
• Complete pre-employment screening, including criminal-background checks, registry checks, drug testing, education and credential verification, and employment-history or reference checks when required.
• For positions requiring driving, verify a driver’s license, driver’s insurance, and vehicle when required to provide transportation for individuals.
• Assist with employee relations and communication and perform administrative functions as needed.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees only.
• Health insurance for full-time employees only.
• 401(k) retirement savings program.
• Wellbeing programs addressing physical, emotional, and financial wellbeing.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed