Operations Support Specialist
About The Position
The Operations Support Specialist is a lead position and an integral part of the patient experience. The role contributes to high-quality customer service for patients and visitors. The specialist assists the practice supervisor in coordinating work activities, resolving problems, training and orienting clerical support staff, and conducting their performance evaluations. The specialist makes suggestions for process improvements to help meet established Medical Group performance expectations and provides leadership in the practice supervisor’s absence. This is a part-time position in GIM & Geriatrics Williston at UVMMC, 353 Blair Park, Williston, Vermont. The schedule is Monday and Friday from 8:00 AM to 5:00 PM and Wednesday from 1:00 PM to 5:00 PM, for 20 standard hours per week. No weekend work is required. This is a bargaining union position.
Requirements
- Two to three years of experience in a relevant healthcare setting.
- An associate’s degree in business or a related field, or an equivalent combination of education and experience.
Nice To Haves
- An associate’s degree in business or a related field is preferred.
Responsibilities
- Assist the practice supervisor in coordinating work activities.
- Help resolve problems.
- Train and orient clerical support staff.
- Assist with performance evaluations of clerical support staff.
- Suggest process improvements that support established Medical Group performance expectations.
- Provide leadership in the absence of the practice supervisor.
- Contribute to high-quality customer service for patients and visitors.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
