Operations Support Specialist

Javitch Block LLC•Cleveland, OH

About The Position

The Operations Support Specialist supports Javitch Block LLC’s legal collections operation by performing case-management, court-filing, document-management, and communication tasks. The role requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities accurately in a fast-paced environment. The specialist uses case-management systems and court websites to prepare and track legal matters, maintains case files, and communicates with clients and internal teams.

Requirements

High attention to detail and exceptional organizational skills.
Ability to handle a high volume of work in a fast-paced environment.
Ability to multitask and prioritize tasks effectively.
Proven ability to handle confidential documents and matters with professionalism and discretion.
Intermediate knowledge of Microsoft Office Suite, including Excel, Outlook, and Word.
Superior typing skills.
High school diploma or equivalent required.

Responsibilities

Use the case management system to request, prepare, and manage legal documents for successful execution.
Access and update court websites to obtain status updates on pending cases.
E-file legal complaints and motions with various courts.
Maintain accurate and up-to-date case files, including judgment information, in the case management system.
Perform document-management tasks, including scanning, copying, and organizing files.
Use skip-tracing tools and techniques to locate debtor information and verify employment.
Handle communications and tasks with professionalism, respect, and integrity.
Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries.