Support Specialist III - Engineering Operations

Denver Health•Denver, CO

1d•$24 - $34

About The Position

Under minimal supervision, performs administrative and record-keeping functions for Engineering Operations, providing clerical and technical support. Supports departmental goals by accurately compiling reports and entering information into databases, and communicates with the team to ensure due dates and other targets are met. The role communicates information, responds to emails and voicemails, maintains records and correspondence, manages office supplies, delivers phone messages, and serves as a contact for internal and external callers regarding equipment, supplies, and maintenance. It screens calls and refers patients or staff to appropriate personnel; arranges meetings, interviews, and conferences; schedules appointments and reserves rooms; maintains employee files in accordance with HR policy; and collects and enters data for monthly reports. The employee attends organizational training as needed.

Requirements

Four to six years of clerical or administrative experience.
Ability to organize the workday and manage multiple simultaneous projects.
Willingness to learn new techniques and methods and participate in new programs and system changes.
Knowledge of inventory practices and ability to maintain adequate supply levels.
Excellent verbal and written communication skills and good interpersonal and human relations skills.
Ability to troubleshoot malfunctioning equipment and notify the appropriate repair contact.
Intermediate database knowledge sufficient to research, analyze, and report.
Skill in completing forms and paperwork related to the work assignment.
Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using available software.
Ability to recognize, initiate, and lead improvement efforts using initiative, judgment, tact, and discretion.
Proficiency in Microsoft Office Suite.

Responsibilities

Communicate information appropriately, respond to emails and voicemails, and file and maintain records, correspondence, and other paperwork.
Maintain office supplies for the employee, department, and assigned department members; deliver phone messages promptly and accurately; receive information and calls about equipment, supplies, and maintenance; and notify appropriate personnel.
Receive and screen visitor and staff telephone calls.
Refer patient or staff callers to appropriate personnel.
Arrange meetings, interviews, and conferences; schedule appointments, reserve conference rooms, and arrange audio-visual equipment as needed.
Maintain department employee files and ensure they are current and contain documents required by HR policy.
Collect and enter data in spreadsheets and databases for monthly reports.
Attend training courses provided by the organization as necessary.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
Fully paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development opportunities through the Workforce Development Center, supporting career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligible employer.