Support Services Technician Resource

Corewell Health • Grand Rapids, MI

9d • Onsite

About The Position

As a Support Services Technician with Corewell Health, you will work across multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with team members are essential to continuity of service and a positive work environment. The position contributes to patient care by helping provide a safe, clean, and visually appealing environment and supporting a positive patient experience. Duties and technology use depend on the role being performed.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant experience, such as customer service or other related experience.

Nice To Haves

• American Heart Association Basic Life Support (BLS) certification; preferred within 90 days for Patient Transport.
• American Red Cross Basic Life Support (BLS) certification; preferred within 90 days for Patient Transport.
• ANSI National Accreditation Board Accredited Food Handler certification; preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Allergy Certificate; preferred within 90 days.
• ANSI National Accreditation Board Accredited Food Protection Manager (CFP) certification; preferred within 90 days.

Responsibilities

• Perform the functions of the assigned role, including using its associated technology.
• Communicate effectively with hospital staff, visitors, and patients or residents to support high-quality customer service and care.
• Contribute to a safe, clean, and visually appealing environment and a positive patient experience.
• Greet, communicate with, and assist visitors, staff, and patients in navigating the hospital.
• Complete specifically directed special projects as assigned.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED