Support Services Technician Resource

Corewell Health • Grand Rapids, MI

11d • Onsite

About The Position

As a Support Services Technician with Corewell Health, you will work in multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with team members help ensure continuity of service and foster a positive work environment. The position contributes to patients’ experiences by helping provide a safe, clean, and visually appealing environment and delivering customer service to hospital staff, visitors, and patients or residents.

Requirements

• High school diploma or equivalent.
• One year of relevant experience in customer service and/or other related experience.

Nice To Haves

• Basic Life Support (BLS) certification from the American Heart Association; Patient Transport certification preferred within 90 days.
• Basic Life Support (BLS) certification from the American Red Cross; Patient Transport certification preferred within 90 days.
• Accredited Food Handler certification from the ANSI National Accreditation Board, preferred within 90 days.
• Accredited Food Allergy Certificate from the ANSI National Accreditation Board, preferred within 90 days.
• Accredited Food Protection Manager (CFP) certification from the ANSI National Accreditation Board, preferred within 90 days.

Responsibilities

• Refer to and follow the job description for the role being performed, including use of the associated technology.
• Communicate effectively with hospital staff, visitors, and patients or residents to support a high level of customer service and care.
• Greet, communicate with, and assist visitors, staff, and/or patients in navigating the hospital.
• Complete special projects as assigned, with specific direction.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED