Support Services Technician Associate

Corewell Health • Grand Rapids, MI

6d • Onsite

About The Position

The Support Services Technician Associate works across multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. The role requires adaptability, versatility, communication, and collaboration to maintain continuity of service and support a positive work environment.

As part of the patient care team, the technician contributes to patients’ experiences by helping provide a safe, clean, and visually appealing environment. The position also involves communicating with hospital staff, visitors, and patients or residents, assisting people with navigating the hospital, and completing assigned special projects under specific direction. Duties and technology use depend on the role being performed.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant experience in customer service and/or related work.

Nice To Haves

• Patient Transport experience within 90 days preferred.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross, preferred for Patient Transport within 90 days.
• Accredited Food Handler certification from the ANSI National Accreditation Board, preferred within 90 days.
• Accredited Food Allergy Certificate from the ANSI National Accreditation Board, preferred within 90 days.
• Accredited Food Protection Manager (CFP) certification from the ANSI National Accreditation Board, preferred within 90 days.

Responsibilities

• Refer to the job description for the role being performed, including use of associated technology.
• Communicate effectively with hospital staff, visitors, and patients or residents to support customer service and patient care.
• Help provide a safe, clean, and visually appealing environment as part of the patient care team.
• Greet, communicate with, and assist visitors, staff, and/or patients in navigating the hospital.
• Complete special projects as assigned, with specific direction.
• Work across multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED