Support Services Specialist (Project Manager)

Internal Revenue Service•Dallas, TX

About The Position

The Support Services Specialist serves as a project leader for planning, developing, coordinating, implementing, and assessing major real estate and property management projects. Projects may affect multiple IRS locations or organizations and typically involve teams, more than 50,000 square feet of space, budgets of $2 million to $7 million, and durations of one to two years; larger or more complex projects may exceed 24 months. The role provides oversight of project teams and ensures project tracking and documentation are complete, accurate, and timely. The position manages initial design and construction projects awarded under the IRS FMSS Internal Leasing Program, coordinating with lessors, GSA representatives, and contractors. It oversees build-to-suit and existing-building alteration projects from development of the Solicitation for Offer through site acceptance. The incumbent may receive a warrant to contract up to $100,000 in alteration work. After occupancy, the incumbent administers IRS leases, may serve as a Contracting Officer's Representative, handles lease issues, enforces lease provisions, and coordinates background investigations with lessors to meet HSPD-12 requirements. The position also leads complex and sensitive property management projects, consults with management to identify equipment and furniture needs, communicates workplace standards, and develops approaches to address constraints involving resources, space, or funding. It provides authoritative technical advice and policy interpretations concerning property availability, acquisition, and use, and helps resolve controversial or sensitive issues.

Requirements

One year of specialized experience at a level equivalent to GS-12 in the Federal service.
Knowledge of methods and procedures for providing functions and services applicable to the position.
Ability to plan, organize, and control work involving diverse activities.
Ability to gain cooperation and coordinate the work of others.
Oral and written communication skills.
Experience planning and coordinating real estate projects affecting multiple organizations or locations, including integrating schedules, resources, and support-service requirements.
Experience evaluating how proposed project decisions affect operations, employee work conditions, and IRS objectives, and documenting recommendations for management decisions.
Experience interpreting Federal regulations, IRS directives, lease terms, and agency policies and documenting compliant decisions.
Experience negotiating with executives, managers, project teams, contractors, and government officials to gain acceptance of recommendations and resolve disagreements.
Experience analyzing project budgets, costs, funding, and resource requirements to compare alternatives and support decisions across projects or locations.
Meet applicable time-in-grade requirements, including one year (52 weeks) at the next lower grade for positions above GS-05.
Meet the time-after-competitive-appointment requirement of at least 90 days of Federal civilian service since the latest qualifying non-temporary competitive appointment, as applicable.
Obtain and use a Government-issued charge card for business-related travel.

Responsibilities

Lead planning, development, coordination, implementation, and assessment of major real estate projects affecting multiple IRS locations or organizations.
Direct project teams and oversee project tracking and documentation.
Manage design and construction projects under the IRS FMSS Internal Leasing Program in coordination with lessors, GSA, and contractors.
Oversee build-to-suit and existing-building alteration projects from Solicitation for Offer development through final site acceptance.
Administer IRS leases after facility occupancy, potentially serving as a Contracting Officer's Representative and enforcing lease provisions.
Coordinate background investigations with lessors to ensure compliance with HSPD-12 requirements.
Plan and manage complex, sensitive property management projects.
Consult with management to identify customer needs for equipment and furniture, communicate workplace standards, and develop solutions to resource, space, or funding constraints.
Provide authoritative technical advice and policy interpretations regarding the availability, acquisition, and use of property.
Facilitate resolution of controversial or sensitive issues through creative methods and techniques.