Support Services Manager

State of Montana • Butte, MT

5d

About The Position

The Support Services Manager supervises non-licensed support services at the Montana Chemical Dependency Center. The role provides direction, training, and supervision to treatment technician services and uses problem-solving and decision-making skills during crisis situations. Responsibilities may also include coordinating and reviewing unusual incidents, patient grievances, complaints, and allegations of abuse.

Requirements

• Knowledge of the basic principles and practices of human service coordination.
• General knowledge of behavioral health illnesses.
• Skill in working with individuals with behavioral health illnesses.
• Ability to identify problems and develop and implement solutions.
• Three years of experience in the behavioral health field.
• Two years of progressively responsible experience as a supervisor or manager in a health and human service setting, including one year providing services to individuals with behavioral health issues.
• Must hold or be willing to obtain a valid CPR/AED/First Aid certification card before the hire date.

Nice To Haves

• A bachelor’s degree in behavioral health, social work, or a related human services field is preferred.

Responsibilities

• Provide direction, training, and supervision to treatment technician services.
• Problem-solve and make decisions during crisis situations.
• Coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Paid holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed