Manager Surgical Support Services
About The Position
The Manager Surgery Support Services maintains a clean, safe, efficient, and regulatory-compliant perioperative environment that supports patient care, surgical throughput, and quality outcomes. The Manager oversees operating and procedural room turnovers, terminal cleaning, patient transport, equipment movement and readiness, ancillary support functions, and environmental processes across perioperative services. The role directs surgery support service operations for the surgical campus and applicable off-site procedural locations, develops standardized work processes, and partners with perioperative leaders to reduce variability and improve operational quality. The Manager also analyzes performance and throughput data, leads improvement initiatives, supports staff training and development, manages departmental resources, ensures compliance with Joint Commission, AORN, infection prevention, OSHA, and other regulatory standards, and advances quality, safety, productivity, and service excellence.
Requirements
- Associate degree and 2 years of experience in healthcare operations, perioperative services, environmental services, patient transport, or a related field; or high school diploma/GED and 4 years of experience in healthcare operations, healthcare support services, perioperative services, environmental services, or a related field.
- 3 years of supervisory experience.
- Excellent interpersonal and communication skills.
- Solid computer skills, including proficiency with Microsoft software and Microsoft Office applications and healthcare operational systems.
- Strong analytical and problem-solving skills, with attention to detail.
- Knowledge of perioperative workflow, infection prevention practices, and regulatory compliance requirements.
Nice To Haves
- Bachelor's degree in healthcare administration, business, or a related field.
- Certified Healthcare Environmental Services Professional (CHESP), or a related healthcare leadership or environmental certification.
- CPR certification through the American Heart Association.
- Knowledge of operating room workflows, AORN guidelines, turnover optimization strategies, and surgical services quality metrics.
- Experience with staffing productivity management, patient throughput initiatives, and healthcare performance improvement methodologies.
- Ability to develop and manage quality measurement, operational performance, and regulatory compliance programs.
Responsibilities
- Maintain a clean, safe, efficient, and regulatory-compliant perioperative environment.
- Oversee operating and procedural room turnovers, terminal cleaning, patient transport, equipment movement and readiness, ancillary support functions, and environmental processes.
- Direct surgery support service operations for the surgical campus and applicable off-site procedural locations.
- Develop standardized work processes and partner with perioperative leaders to reduce variability and improve operational quality.
- Analyze performance and throughput data and lead improvement initiatives.
- Support staff training and development and manage departmental resources.
- Ensure compliance with Joint Commission, AORN, infection prevention, OSHA, and other regulatory standards.
- Advance quality, safety, productivity, and service excellence.
Benefits
- Comprehensive, market-competitive total rewards package that includes benefits, compensation, recognition, and well-being offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
