Surgical Services Support Technician

UPMC•Somerset, PA

19h

About The Position

UPMC Somerset is seeking a Surgical Services Support Technician to support patient care and case flow within its Operating Room team. Under the supervision of a Registered Professional Nurse or Clinician, the technician performs assigned tasks that contribute directly to patient care and provides support to Surgical Services staff. This is a full-time position with four 10-hour shifts, scheduled from either 6:00 AM–4:00 PM or 8:00 AM–6:00 PM. The role requires working a minimum of one Saturday per quarter to assist with deep cleaning floors and the department.

Requirements

High school diploma or equivalent and 1 year of experience, preferably in customer service or healthcare; alternatively, enrollment in a healthcare training program requiring clinical rotations with at least one clinical rotation completed.
Ability to communicate effectively both orally and in writing.
CPR certification meeting AHA standards, including didactic and skills demonstration components, required within 30 days of hire.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance with renewal.

Nice To Haves

Microcomputer experience preferred.
Experience in a customer service or healthcare role preferred.

Responsibilities

Establish appropriate and effective communication strategies.
Suggest and support change within the department or organization.
Perform patient care skills safely with an RN preceptor and in accordance with policies and procedures.
Receive feedback and direction constructively and identify and communicate learning needs to the preceptor.
Demonstrate awareness of how personal behavior affects the efficient functioning of the department or organization.
Seek appropriate intervention from nursing, physicians, or other members of the healthcare team.
Improve knowledge, skills, and performance based on feedback or identified developmental needs.
Maintain an environment conducive to patient safety and recovery, including performing safety checks, keeping the department and operating rooms clean and organized, cleaning department-specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear, and returning equipment.
Assist with patient positioning under RN supervision.
Transport specimens to the laboratory.
Open supplies and equipment to establish a sterile field.
Assist with care, cleaning, and maintenance of specialty equipment, including lasers, video towers, microscopes, and positioning supplies.
Assist nurses with setting up and ordering instrument trays.
Check daily with SPD for broken instruments and incomplete trays.
Communicate effectively with anesthesia and operating room staff to prioritize daily operating room assignments at the start of each shift.
Remain accessible in operating rooms at all times.
Assist with moving patients on and off beds in the OR suite.
Perform assigned work in a timely and productive manner.
Follow policies and practices related to patient care and hospital information.
Comply with safety policies and procedures, including standard precautions.
Report equipment malfunctions to the appropriate department.
Identify the need for and/or provide patient and family education.
Perform in accordance with system-wide competencies and behaviors.
Perform other duties as assigned.