Surgical Services Support Technician I

Cleveland Clinic•Grosse Pointe, MI
•Onsite

About The Position

The Surgical Services Support Technician I works at South Pointe Hospital, a community-based teaching hospital providing comprehensive surgical services to patients above age 14. The technician helps maintain a safe and sterile environment for surgical operations and other procedures, acts as a patient advocate, and supports sterile technique to help prevent infections. The role also supports surgical teams and provides hands-on exposure to medical technologies. The position is scheduled for days, 11:00 a.m. to 7:00 p.m., and may require flexible scheduling and floating within the surgical support department.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross upon hire or within the new-hire period.
  • One year of customer service experience.
  • Experience working in a team environment.
  • Ability to perform full body motion and, with assistance, lift or bear 100 pounds or more while pulling, lifting, pushing, and transferring patients; regularly push moderate to heavy weight of 100 pounds or more.
  • Availability for flexible scheduling according to the needs of the surgical area.
  • Follow standard precautions and use personal protective equipment as required.
  • Comply with the health system’s influenza prevention program, including annual vaccination or an approved exemption.
  • Complete controlled-substance testing following an offer of employment.

Responsibilities

  • Safely transport patients to designated areas at nursing caregivers’ request.
  • Assist nursing caregivers during surgical cases as requested.
  • Maintain and control support-services equipment and supplies.
  • Keep the operating room aesthetically safe and sanitary.
  • Escort and direct customers to the appropriate source for assistance.
  • Provide a safe environment for patients and their families.
  • Enter job tasks into electronic computer software systems.
  • Assist with preparing and shaving patients for surgery.
  • Coordinate and maintain uniform-room activities, including locker assignments and scrubs.
  • Properly handle and dispose of hazardous waste.
  • Fulfill special cleaning requests involving radioactive waste and infection-control surgical cases.
  • Help ensure sterile technique and that team members function in their assigned roles.
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