Support Services Manager

State of Montana • Butte, MT

4d

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Montana Chemical Dependency Center. The Support Services Manager is responsible for supervising non-licensed support services, including providing direction, training, and supervision to treatment technician services. The position also involves problem-solving and decision-making during crisis situations and may include coordinating and reviewing unusual incidents, patient grievances, complaints, and allegations of abuse.

DPHHS's mission is to serve Montanans in their communities to improve health, safety, and well-being and empower independence. The department describes this role as meaningful public service and notes opportunities for advancement across the agency.

Requirements

• Knowledge of the basic principles and practices of human service coordination.
• General knowledge of behavioral health illnesses.
• Skill in working with individuals with behavioral health illnesses.
• Ability to identify problems and develop and implement solutions.
• Three years of experience in the behavioral health field.
• Two years of progressively responsible experience as a supervisor or manager in a health and human service setting, including one year providing services to individuals with behavioral health issues.
• Must have, or be willing to obtain before the hire date, a valid CPR/AED/First Aid certification card.

Nice To Haves

• Bachelor’s degree in behavioral health, social work, or a related human services field is preferred.

Responsibilities

• Supervise non-licensed support services.
• Provide direction, training, and supervision to treatment technician services.
• Problem-solve and make decisions during crisis situations.
• Coordinate and review unusual incidents, patient grievances, complaints, and allegations of abuse.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed